O'Reilly Auto Parts store #4590 in New Braunfels, Texas, receives consistent praise for its good and top notch customer service. Multiple reviews highlight employees who are extremely helpful, kind, and informative. Staff members are noted for giving customers the time of day, going above and beyond, and providing awesome support. Specific examples of service include helping to find the right parts, replacing a blinker light, teaching a customer how to change a bulb, and assisting with a locked vehicle. Customers report that the staff is always helpful and willing to assist with projects or problems, from battery issues to Check Engine light testing. The store offers various free services and its Parts Professionals provide practical tips, ensuring customers leave with the right parts and knowledge. This location earns strong recommendations for its kindness and excellent service.
I had a missing headlamp. Chase helped me find the right lamp, and assisted in the change out.
Service really makes the difference!
October 2025
Wiper blades for Toyota Tacoma pickup! Which they installed!! Super services and very frindly!!
October 2025
Stopped in to see if they could run diagnostics on my daughter’s car. The manager went above and beyond, I really appreciated his willingness to help!