O'Reilly Auto Parts store #987 in New Braunfels provides great service and helpful Parts Professionals. Employees are knowledgeable, patient, and go above and beyond, offering clear installation help. The store has a good selection of parts, tools, and accessories with fair prices. It offers many Free Store Services like battery testing, Check Engine light testing, wiper blade installation, and a Loaner Tool program. The store hours are convenient, staying open late. Customers report positive experiences that keep them returning, noting that the staff's assistance makes repairs manageable even for those who are not mechanics.
Kaylin went way above and beyond what anybody would ever expect and restored a little faith in humanity. That young man will do his absolute best to help. Very good look for Oreillys
December 2025
Kyle was awesome! He checks all the boxes of a great employee with customer service in mind! Good to know there’s still employees like this out there!
October 2025
Very knowledgeable and always have most parts if not all.
