8:30AM - 5PM
748 W San Antonio St, New Braunfels8:30AM - 5:30PM
473 S Seguin Ave #200, New Braunfels“Huge shoutout to Jennifer and her team at Sente Mortgage! They are the absolute BEST! Jennifer works quickly and is incredibly knowledgeable. She explained everything clearly and was always available whenever we had questions. Thank you for making the mortgage process so smooth!”
“I cant explain the fear and apprehension I had going into to make such a large purchase on our house. Dustin and his team not only got us the deal we were dreaming of, but provided us with continuous communication, advice and explanation throughout every step of the process, through every question and from start to. even after closing. I have more properties and work to do and after this first deal with Dustin and his team and how they handled everything, I will absolutely be using them again moving forward for all of my mortgage needs and hands down would recommend them to anyone else reading this or asking me for direction.”
“Amy, is a true professional. She is a great lender partner. She communicates well by keeping all parties in the loop throughout the homebuying process. With any concerns I had from the buyer's agent role, she listened and provided solutions with options.”
8AM - 5PM
494 S Seguin Ave #101, New Braunfels“We loved working with Chris. He is very easy to communicate with, he got us great rates, and he was wonderful at keeping up with everything and committing to a fast timeline. He would also be an ideal mortgage lender for the first-time homebuyer or for those who aren’t well versed in the different steps of the process because of his short educational videos that explain exactly where you are in the process and what what each step accomplishes. We will definitely be using him for future purchases and have recommended him to others too. Thank you, Chris, for all you did for us!”
“Service is great but it will be awesome to have the new ATM like other locations where you can withdraw smaller bills. Instead of walking inside or waiting for the bank to open. Or if the bank is already close I need to drive to another location to get smaller bills”
“Cayla was warm and welcoming after I was treated poorly by one of your bankers at the counter who choose not to be kind when asked a simple question. I don’t understand rude customer service by any employee. That is the first priority of your employment. However Cayla saved the day with basic human decency and exceptional customer service. Thank you. I have been with Randolph brooks since I was 17 years old because of your standards for excellence customer service. Today I was disappointed greatly. However I wanted to give your store 5 stars because of people like Cayla. She is the reason I come back.”
“I’ve had the pleasure of working with Spencer on two home loans now, and both experiences have been exceptional. His knowledge of the mortgage process is unparalleled. Spencer is incredibly responsive, patient, and always goes the extra mile to ensure a smooth transaction. His expertise and guidance made both buying processes stress-free. I wholeheartedly recommend Spencer to anyone looking for a top-notch loan officer”