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“I have used this business multiple time, they are alway friendly, super knowledgeable and reasonably priced. They always get the repairs done quickly too. If you are needing phone or computer repair, give these guys a chance to take care of you.”
“I came in here frustrated and I’m walking out happy the gentleman was very knowledgeable and very helpful on getting my problem. Soft on the usage of my phone and I’ll be picking up a new phone at the end of the month I really appreciate his time and effort and assistance Muchas thank you.”
“Dave is incredible and his customer service is unmatched! This was by far the best experience we’ve ever had at an AT&T location, or any wireless store. He was attentive and competent when meeting our needs and handling our concerns. He’s a true professional!”
“This T-Mobile store in New Braunfels is hands down the best one. Thank you! The lady that was working tonight was awesome. All the other T-Mobile should take notes from them.”
“Cheyenne and Brooklyn helped me through the process of transferring phone carriers and upgrading my phone. They were both very patient, knowledgeable, and compassionate. Customer service is 10/10, and I highly recommend this location to others.”
“Natalie was an absolute ANGEL. I came in very distressed about a phone repair that went wrong and she helped me around every step until I was completely set up for success with a new phone. I never like coming into phone stores but she made the experience easier than I could have imagined.”
“First of all I want to thank GOD for good hearted people ? who are willing to walk the extra mile to help you. So grateful to Customer Service agent, Jason. He was very nice, polite, respectful, helpful, friendly and patient. He made my day!!! Thank you AT&T and agent Jason ??.”
“Kelly was amazing at assisting us when switching from AT&T to Verizon. She was knowledgeable about the plans and promotions and was very fast and efficient when helping us. Highly recommend working with her! We had a great experience!”
10AM - 8PM
140 TX-46 Ste 103, New Braunfels
Mobile Phones
“I had dropped my phone and I couldn't do anything with the screen and I can here to Cricket for help. Rebecca was very helpful, patient, and caring. I would definitely recommend coming here for any phone needs. Thank you so much. I appreciate you Rebecca”
“Typically I go to a Corporate Verizon store. After waiting around for a good 30min with NO ACKNOWLEDGEMENT !!I Decided to take my business to Austin Rivera Floor Lead at Cellular Sales Verizon Authorized Retailer 1659 S Interstate 35 New Braunfels Texas 78130.I was immediately greeted and my business was taken care of in a most cordial professional manner. Even with a few technical issues which can always be expected with technology these days. Austin smoothly and efficiently worked through every resource available to ensure my experience was accommodating and successful.I have found a new place to do my Verizon business and will highly recommend others to visit Austin and his staff for any Verizon needs.Sincerely,Lee M Rodriguez.”
10 AM - 8 PM
1659 TX-46 #105, New Braunfels
Mobile Phones
“We want to give a shout out to our wonderful customer service guy, Bobby, that helped us set up my new iPad with an extraordinary amount of patience while also being able to service at least 5 other customers while we were there. He was very knowledgeable and we will surely be back here if we need another service!”
“Something was lodged inside the charging space on my iPhone. We stopped in and the lady working there fixed it right away. There was no charge. Very impressed with their service. Will go back for any future issues.”
“Azam was very friendly right away. Ist time at this location. I'm a current costumer with metro pcs. My phone did get messed up. Wanted to upgrade. Azam was the worker today. He was very kind and very helpful. I let 2 other costumers go before me eventough I was there before them. He took care me right away. Super helpful. Highly recommend this location. Thanks.”
“Sales Representative: Rose (10 out of 10)
From the moment I walked in, Rose greeted me and was ready to help. I needed assistance with getting a new SIM card into my old iPhone, and Rose made the process a breeze. He guided me through resetting my phone, logging into iCloud, and ensuring all my data transferred seamlessly. In less than an hour, everything was sorted!
What stood out the most was that I never felt pressured into buying anything. I ended up purchasing the latest Apple Watch and got an amazing deal. Rose even helped set it up, making the entire experience smooth and seamless. He gave me all the information I needed to make my own decision.
If you're heading to T-Mobile, I highly recommend asking for Rose. He truly made my visit exceptional!”
“As I was wandering the dessert section four men tried to rob me. Cayden and Kamton wasted no time and jumped into the skirmish. They fought off my attackers, conducted a citizens arrest and still helped me find a dessert for my family potluck. Using some strange mental math formula that the two invented to better serve guests they got the number of people attending my party, their weights, and their general appetites and used these metrics to land on these two desserts saying they would not only leave my guests satiated, but smiling. God bless these young men”
“Big mama was able to get us in and out really fast. She knows everything about the promotions and any discounts available. Overall great experience! Would recommend 100%”
9AM - 7PM
2802 I-35 H, New Braunfels
Mobile Phones
“I wanted to thank Dalton and Patrizio for their excellent communication and professionalism. It is usually never easy or fun switching phone carriers. They were diligent in their efforts and made the switch as painless as possible and set me up with a wonderful new phone, all at a great price! Their kindness, sincerity, and willingness to help, made the decision to switch carriers easy. It is refreshing to know that there are still good companies out their that value their customers.”
“This review is solely based on today’s experience with the geek squad. The manager of the geek squad is just simply the best customer service I have ever received, he went the extra mile at helping my husband figuring out how to transfer his data from one laptop to another. It was a tricky situation he told us that this is the second time dealing with this type of situation, but he figured out and literally saved our day! We are so grateful for his service, you simply don’t see that type of customer and when you do it needs to be recognized. Best Buy you have an amazing worker in Mr. Cardenas.”
“My fiancé and I recently moved to New Braunfels, TX and needed to shop for several necessary items. Upon visiting Walmart, we were greatly appreciative of the awesome service and friendly staff. In particular, Customer Service Rep Jose happily assisted us immediately, lifting a heavy cabinet onto a cart and taking it to the front for us. Also, we stopped at the deli counter and was greeted by an awesome Deli Clerk and his new assistant (sorry, I didn't get their names) who chatted with us and made us feel so welcomed to New Braunfels. We will definitely be shopping there again!”
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“Repaired my S22 Ultra screen in the time it took me to drive from new braunfels to San Marcos and back (about an hour). Screen is more vibrant, the service at this location was amazing, will be taking my devices, if I ever have any problems, back to this location.”