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May 2024 by Yulian Garcia
Terrible service, very incompetent staff takes a long time
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April 2024 by Linda Trayler
Helpful experience, and convenient location.
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December 2023 by Denis Aguilar
They treated me very poorly
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November 2023 by David Terrell Gormeny
Big mama was able to get us in and out really fast. She knows everything about the promotions and any discounts available. Overall great experience! Would recommend 100%
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October 2023 by Josh Miller
Bad customer service. Locked the door after telling me to get my own change.
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October 2023 by Charly Braun
Terrible service, I went to make a payment and it turns out that two lines of free tablets were added without my consent and the lady was even more upset for not receiving the tablets because she did not authorize the lines and she took me out of the store where I can report that now my increased payment for those two lines
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August 2023 by Vince Davis
There's literally no point to these stores.They just refer you to call customer service.
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July 2023 by Kelly Gates
There's a man in Michael that works here he needs to be fired he has the poorest customer service there is not a good person definitely not customer service orientated.
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July 2023 by Rox Alvarado
Thank you Maria for taking care of my Mama. We are very satisfied for all your help!You made everything better that the other Metro PC didn't do. Thank you again!
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February 2023 by Lisa F
Very poor customer service.It was futile trying to get any information on products or services.
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February 2023 by Lora
I love my cell phone service but I wish I had went to a different store. The guy added a charge to my account that I did not request or want. I actually said no when he asked if I wanted it. But by the time I got home I had gotten a text message that said my monthly bill was going to be $20 more. So I had to take more time to contact customer service to have it removed. I also got a new phone. The upgrade price was $149 I actually almost $200 when I asked for the receipt he told me the receipt printer was not working but that I would get a text receipt. Never happened. I won't ever go back to that store again for any reason.
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November 2022 by Carl Haynes
They ok by me.I went in one day (about 2 months ago), there was one female employee that seemed rather too unfriendly. I didn't even Thank her when I left... Soooo.
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July 2022 by Ed Modlin
Awesome people with an abundance of knowledge.
Ed and Saniha are the best.
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June 2022 by John L
Great customer service and experience
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February 2022 by Aye Are Tee
Don't trust this metro! The woman working lied to me told me my phone wasn't compatible not to change my service to my new device. She did try as hard as she could to sell me phones they had there after that for commission. Metro is a BYOD bring your own device. Untrustworthy! I went to the other location down the way in New Braunfels they switched my service with no problems and didn't try to sell me people honest people there. Good luck skip this metro !
