Kohl's offers a wide range of products for everyday needs, including fashion, footwear, beauty items from Sephora, and home decor. The store provides convenient shopping options such as sales, Kohl's Cash, hassle-free returns, and free store pickup, making shopping safe and easy. Customers appreciate the well-stocked and clean store, with helpful and friendly staff. The Sephora inside Kohl's is a highlight, featuring a neat and organized space with popular beauty brands. However, some shoppers find the store’s layout challenging due to only one side being set up, which can result in long lines and difficulty in quick in-and-out visits. Finding larger sizes for big and tall clothes has become more difficult, as many stores no longer carry plus sizes beyond a size 42 waist. Some customers visit mainly for specific services like Amazon returns, but they note the staff is courteous and the environment remains quiet and clean. Overall, Kohl's is a place that caters to everyday shopping needs with a focus on variety, helpful staff, and community involvement through Kohl's Cares initiatives.
