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June 2022 by Cheryl Saulle
Jefferson Bank is a great bank everyone is helpful and polite.I want to give a special thanks to Peggy she helped me with years of paperwork that took her days to complete. She was very helpful and polite the bank is blessed to have her working at Jefferson. Thank you Peggy!
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March 2021 by kathleen jones
We've had our construction loan with them, even before we moved to New Braunfels. And opened checking accounts after moving. They have always been helpful, kind, and knowledgeable. They call you by your name when you walk in. Will never go to another bank.
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April 2020 by Kevin Carroll
Sherry who is a VP and loan officer at this branch has gone above and beyond to assist us with getting our application in order for (hopefully) the second round of PPP funding. She has been readily available to us to answer any questions and provide advice to us during this process. We have been banking at Jefferson for over eight years now and people like Sherry, make us extremely happy customers which we will continue to be. I highly recommend Jefferson Bank New Braunfels.
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January 2019 by Mike Flowers
Highly recommend Jefferson Bank. I have lived in New Braunfels for over 30 years and I know this Bank is the real deal. Anyone would be extremely pleased with their service.
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September 2018 by Jodi McDonald
My husband and I have lived in New Braunfels for 34 years and have dealt with many of the banks in this area, but we feel Jefferson Bank is #1. We are both business owners and we chose Jefferson because they are team players who want to see local businesses succeed. They have guided us through difficult processes and did so with absolute professionalism. We can count on them, hands down. Every single employee is friendly, caring, personable and efficient. If ever we had concerns or problems, the attention was immediate, decisive and favorable. We know we can trust them because they sincerely care. They have treated us with tremendous respect and courtesy, and we are extremely grateful. If you need an excellent bank that treats you like family, we highly recommend Jefferson Bank.
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September 2018 by Gretchen Grace Haley
The tellers are Very Personal and Friendly. The bank manager is fantastic. Easy to talk to loan officers too.
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April 2016 by Mark Sheffield
Even though I no longer live in New Braunfels, I still bank with Jefferson Bank in New Braunfels. They offer the kind of personal customer service that the big banks are incapable of providing. Everyone knows my name and the customer service is always on point. No matter where I live, Jefferson will continue to be my bank!
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April 2016 by Bob Siggins
My wife and her dialadong were caught here
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June 2015 by B.C. Madden
Nothing but trouble with this bank and this branch in particular... And it's not even MY bank. Will seriously try to talk employer into changing banks. They have trouble moving money from one bank to another... In other words they can't do the one thing they are there to do. Worthless!
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July 2012 by Vianney Jasik
Customer Service #1? All the banks say it... Jefferson Bank follows through! Truly the friendliest bank I have ever walked into.
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November 2011 by Lucretia B.
I cannot say enough great things about this bank and their people. When they say "This is personal to us!" they mean it. If you need a bank that knows you by your name, and cares about your NEEDS, not their needs, you need to see these fine folks. I really appreciate them!
