Internet Service Providers in New Braunfels, TX

9 locations found near New Braunfels
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“Went into store for some help switching from cricket. Let me tell you Alex gave me one of the best experiences I have ever had in a phone store and made it super simple”

4.6 Superb32 Reviews

“After spending hours on the phone with Verizon customer service I went into the store. Zach was able to get me up and running as he knew exactly who to call. Great, friendly service.”

4 Good11 Reviews

“GVTC needs to allow customers to have Fiber Internet is some of its areas near posts. Most people now use Internet Service to Work from Home & business. Cable is secondary. It almost feels there is a Chomping on profits instead of investment back into the business because there are no Other wired internet providers. Yet, they dare to be where Ma'Bell won't even touch with a 6ft pole. Customer Service does what it can.”

3.4 Good36 Reviews

“Best experience I’ve ever had upgrading. Every single employee here is friendly and helpful. They are extremely knowledgeable and know their business. Honest and upfront and did not come off pushy!”

3.3 Good31 Reviews

“Aliya has been a big help in trying to fix the issue that I have on my phone she want far and beyond to try to fix my problem she even call other people to see if that could help for that I thank her for all she did I give her 10 stars for going far and beyond her duties thanks again Aliya”

3.4 Good9 Reviews

“Sam Dash was quick, helpful and knowledgable of the Nomad products. He answered my questions and made some suggestions to assist in my decision making. I can’t say how refreshing it was to get a recommendation on tech gear that wasn’t the newest most expensive router they carry. He suggest what would perform for my needs and when asked he noted the benefits of upgrading to the next router but reenforced, either would work just fine for my use case. Thanks Sam!”

3.2 Average229 Reviews

“I wanted to thank Dalton and Patrizio for their excellent communication and professionalism. It is usually never easy or fun switching phone carriers. They were diligent in their efforts and made the switch as painless as possible and set me up with a wonderful new phone, all at a great price! Their kindness, sincerity, and willingness to help, made the decision to switch carriers easy. It is refreshing to know that there are still good companies out their that value their customers.”

2.9 Average36 Reviews

“Had to return some faulty equipment got fast and friendly service and new equipment but internet is still sluggish and spotty offen , that's why only 4 stars ...”

2 Poor25 Reviews

“Overall, it was a great experience.I had switched my mobile account to spectrum over the phone and went into the store to get new phones. The phone sales representative wasn't completely clear on the process and when they said I could go into the store that day and get new phones it wasn't exactly accurate.After being on the phone with spectrum for 30 mins and getting news that we would have to wait on our phones, Dylan, our in-store service rep, pulled some strings and my wife and I were able to walk out the door that day with new phones.My suggestion is to go into the store rather than call the spectrum sales number. If possible, ask for Dylan, he was very attentive and helped elevate our situation to get things done.And to boot, he even offered to put on cartoons for my crying daughter: stand up guy.5/5 - will definitely go there again.”

2 Poor43 Reviews

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