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“On a cross-county road trip, my phone was stolen at Buc-ee’s. Luckily there was a T-Mobile store was right across the street. Jared and Jenny were so helpful and kind while getting me through this horrifying situation. I can’t say enough about their professionalism and customer service. Thank you guys so much!”
“Jonathan from customer support did an amazing job getting me back up and running quickly in 5 minutes! The only reason I won't give a full 5 stars is because when I've had issues in the past it took a week or better before anyone would contact me back. With hard workers like Jonathan I'm hoping that will change!”
“This T-Mobile store in New Braunfels is hands down the best one. Thank you! The lady that was working tonight was awesome. All the other T-Mobile should take notes from them.”
“Kelly was amazing at assisting us when switching from AT&T to Verizon. She was knowledgeable about the plans and promotions and was very fast and efficient when helping us. Highly recommend working with her! We had a great experience!”
“GVTC needs to allow customers to have Fiber Internet is some of its areas near posts. Most people now use Internet Service to Work from Home & business. Cable is secondary. It almost feels there is a Chomping on profits instead of investment back into the business because there are no Other wired internet providers. Yet, they dare to be where Ma'Bell won't even touch with a 6ft pole. Customer Service does what it can.”
“Love this store! Had 4 different visits related to various upgrades and each time the staff was friendly and knowledgeable. Have delt with them in previous cycles and they were excellent then as well. They are my GO TO STORE for cell phone needs.”
“Jalyn was so awesome! Great service! Went back today and Luke was also awesome! He helped fix issues that weren’t resolved after a 2 hour phone call to customer support yesterday! So from the purchase of phones with Jalyn to the service wit Luke setting them up today, both were top notch!”
“I went in today to drop off equipment. Jared was super helpful. He proposed a way for me to save without me asking. Well done Jared. Spectrum...good call on hiring this guy! Give him a raise immediately.”
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“Excellent service from Tesla! She went above and beyond to help us transfer my line to a new phone. Truly professional and the best at what she does! They also have a great variety of products to choose from ?”