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January 2024 by Michelle Tancredi
Staff is ALWAYS friendly! They address my kiddo (8) when he's checking out with his rewards account and they've had some hard to find items we've wanted. Store is always clean and organized. Two thumbs up!
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January 2024 by Jon Fred
Came to GameStop on a Friday around 230-3pm. The place had about 10 people in already, and only one employee was working at the time. A second employee did arrive to help with the long line thankfully.First impression: larger than most Gamestops I have been to. Larger floor space and more merchandise. Only downside was the little selection of PS5 games.I was trading in an older console that I haven't used in years. My fault for not resetting the system prior to coming in. The employee who was testing the console mentioned it was his last day working there. He said he didn't like working there, and I could tell by his attitude and demeanor. The console had an update, so the employee gave me the console back stating to come back when it's updated because the store's wifi is not great. I found it odd that they couldn't reset the Xbox and allow the next owner to update, but i figured it was store policy and obliged. The employee stuffed my equipment back in the box to the point I couldn't close the box. It was rather unorganized and abrupt how he placed it back in. He then grabbed some merchandise behind the counter and walked out to the main floor to restock items. I fixed up the boxing as best as I could and walked out.Not the best encounter I've had at GameStop. I definitely could have done some measures beforehand to probably make this easier, but the lack of professionalism and attitude from the employee was unnecessary.I'll continue to be a GameStop employee as I understand this one employee doesn't represent the company as a whole. Also, I've always had a good experience at this business.
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November 2023 by Randy Jonas
Brought my kids up on a Saturday. Shop doesn’t open till 11. Which is absurd enough. Hilariously watched the employees in the store let the mail man in and out then place a sign on the front door saying they left and would be back at 11:25. There were 4 cars waiting in the parking lot to get in. Everyone left when they put the sign up. Cool. Point taken. We can go to Best Buy. Thanks.
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July 2023 by Lora Dougherty
Went in, and the guy working there was very friendly. I was able to still pre-order a device, plus I bought a pokemon Halloween plush.
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July 2023 by Riri Wig
Went in to get a switch. My card got decline. But I checked my bank money was gone. So I told the guy he laughed and was talking on his phone. And I just left to my bank. They told me it was approved. Had an approved statement. So I called. They said there nothing they can do. That I should had checked my bank account before coming.Told my bank. They said well it’s approved.I ask the guy over the phone want to talk to my bank. He laughed and hang up. ??So my money is missing ?Worst customer service too. The guy kept walking away from me until I said he are u going to help me or not.So f that location.
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July 2023 by Duvalin Sanchez
Always a great time at this location, very friendly staff.
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April 2023 by Chad Smith
I worked in retail most of my young adult life, what kinds retail store puts up a sign at 530pm that they went to take a break, back in 30 minutes, and locks the doors. Might as well close up shop at that point, the advertised hours in your door and website are false advertising at this point
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February 2023 by Tyler C.
No matter what time of day I tried to give them a call. It always goes straight to voicemail. Even after the little answering machine says her part. Awful customer service.
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February 2023 by Seth Campos
5$ In-Store Credit for a limited edition item. Didn't exchange, but the employees were very helpful.
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February 2023 by nazareth altiery
Love GameStop love going there to see in person what’s coming out and what sales are taking place
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January 2023 by eddie gramma
Gamestop just always seems to not have what I want at a price I'm willing to pay. Other than doing pre-orders I don't think I'll go anymore. Used games are $5 cheaper than their new counterparts and while theyhave a lot of games the selection just isn't there... I know it sounds weird but that's just how it is.
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November 2022 by Typical _Viking
Called four times to ask about a preowned elite series 2 controller, but they hung up twice and didn’t get to the phone or something twice.
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November 2022 by MJ J
the manager lady is extremely rude, this location is not as friendly as it once wasshe was helping an elderly man and he was confused about the powerup reward membership. she was robotically explaining want he would get if he bought the membership, and with the man confused both Brittany and The elderly man starting getting upset, so she began to VERY unprofessionally raised her voice at the poor old man with his young grandson. GameStop overall is decline because of people like Brittany. out of the 5 or 6 years she has worked at this particular GameStop I have never seen her with a smile. Britany talks to every customer like we are an inconvenience to her. She needs to be fired and I will not recommend this GameStop to ANYONE. she is has over 15+ reviews on google alone so I know I am not the only one.Update: The manager left the store about a year or so. Me and several employees rejoiced together, it was so funny that even the employees felt the same way. The GameStop now is so much better. Great employees, especially now that Britt no longer has her greasy fingers all over MY GameStop
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October 2022 by G V
Seth and Kyle are great, they really pay attention detail. They were very kind to my son who was trading in games for a new one. Thanks again for the great customer service.
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October 2022 by John Aguilar
This store location was closed on a friday at 7:45pm. They are suppose to be open till 9pm. Don’t know what the situation why it was closed so early but I went to walmart.
