-
July 2024 by Jessica Garcia
It has good stuff and good toys
-
May 2024 by Kalei Graves
i came in to do a trade in and the employee working that day was incredibly rude and unprofessional. shouting at people in front of me and other customers, giving me rude looks and remarks. i called her out for being unprofessional and she kicked me out ? i drove by later that day and turns out she closed the store. we ended up having to drive to seguin to do the trade in where the staff was incredibly friendly. on the other hand, the store itself has a very limited selection. go to DPAD!!!!
-
April 2024 by Felipe Rivera
I would give it 0 stars if I could. Arrived at the store Sunday 3/17 at 6:15pm after driving an hour and a half to purchase a PS5 and some games. It was the only GameStop open until 8pm on Sunday near where I live(1.5 hour drive). I know I could've gone to Walmart but wanted to support the smaller store. Upon arrival there is a sign on the door that says" Left for lunch at 6pm. Will be back 6:30ish". There was another car parked waiting. I think ok I can wait. 6:30 comes, then 6:45, then 7:15. In that time span, 5 other people arrive at the store and try to enter, besides the car beside me that was already there. At around 7:30pm a lady comes to the door after a 6th person tries opening it. She says "Oh sorry I decided to close early and forgot the sign was up". She then takes the sign down and closes the door. Now there are 5 customers wanting to shop and she turns them away. I was on the phone with a customer service rep(Israel) for GameStop to let them know what was going on. He takes my name, number, and email and says the District manager will be notified and will contact me. It's now Wednesday and I've heard from no one at GameStop. I would think the purchases we would've made would have justified her keeping the store open until the posted time of 8pm.
-
April 2024 by Kannon hernandez
great place for video games
-
March 2024 by Nick The Tuna
2 o'clock in the afternoon on a Friday and no one is here.
-
March 2024 by john hooks
Very gud?
-
January 2024 by Michelle Tancredi
Staff is ALWAYS friendly! They address my kiddo (8) when he's checking out with his rewards account and they've had some hard to find items we've wanted. Store is always clean and organized. Two thumbs up!
-
January 2024 by Jon Fred
Came to GameStop on a Friday around 230-3pm. The place had about 10 people in already, and only one employee was working at the time. A second employee did arrive to help with the long line thankfully.First impression: larger than most Gamestops I have been to. Larger floor space and more merchandise. Only downside was the little selection of PS5 games.I was trading in an older console that I haven't used in years. My fault for not resetting the system prior to coming in. The employee who was testing the console mentioned it was his last day working there. He said he didn't like working there, and I could tell by his attitude and demeanor. The console had an update, so the employee gave me the console back stating to come back when it's updated because the store's wifi is not great. I found it odd that they couldn't reset the Xbox and allow the next owner to update, but i figured it was store policy and obliged. The employee stuffed my equipment back in the box to the point I couldn't close the box. It was rather unorganized and abrupt how he placed it back in. He then grabbed some merchandise behind the counter and walked out to the main floor to restock items. I fixed up the boxing as best as I could and walked out.Not the best encounter I've had at GameStop. I definitely could have done some measures beforehand to probably make this easier, but the lack of professionalism and attitude from the employee was unnecessary.I'll continue to be a GameStop employee as I understand this one employee doesn't represent the company as a whole. Also, I've always had a good experience at this business.
-
November 2023 by Randy Jonas
Brought my kids up on a Saturday. Shop doesn’t open till 11. Which is absurd enough. Hilariously watched the employees in the store let the mail man in and out then place a sign on the front door saying they left and would be back at 11:25. There were 4 cars waiting in the parking lot to get in. Everyone left when they put the sign up. Cool. Point taken. We can go to Best Buy. Thanks.
-
July 2023 by Lora Dougherty
Went in, and the guy working there was very friendly. I was able to still pre-order a device, plus I bought a pokemon Halloween plush.
-
July 2023 by David Rios
One and only gamestore for gamers
-
July 2023 by Jarred Hernandez
Wsg boi
-
July 2023 by Crudack Darkbane (Crudack)
Staff is friendly and knowledgeable.
-
July 2023 by Riri Wig
Went in to get a switch. My card got decline. But I checked my bank money was gone. So I told the guy he laughed and was talking on his phone. And I just left to my bank. They told me it was approved. Had an approved statement. So I called. They said there nothing they can do. That I should had checked my bank account before coming.Told my bank. They said well it’s approved.I ask the guy over the phone want to talk to my bank. He laughed and hang up. ??So my money is missing ?Worst customer service too. The guy kept walking away from me until I said he are u going to help me or not.So f that location.
-
July 2023 by Duvalin Sanchez
Always a great time at this location, very friendly staff.
