Family Mattress & Furniture is a highly rated business praised for its professional, courteous, and caring service. Located in New Braunfels, the family-owned store offers a wide range of products, including mattresses, bed frames, room dividers, sheets, and TV stands. Customers highlight the excellent customer service provided by Theresa, who is described as friendly, accommodating, and helpful. She assists customers in finding the right mattress to meet their needs, guiding them through the selection process and even helping to load purchases onto their vehicles. Many reviewers express their satisfaction with the mattresses they purchased, noting the comfort and quality. One customer shared their experience of going from a worn-out mattress to a restful night's sleep on a new Malouf foam mattress. The business is known for its convenience, with the owner available to meet customers on Sundays if needed. Reviewers also appreciate the store's flexibility, such as the quick turnaround in delivering a new mattress. Overall, Family Mattress & Furniture is highly recommended by its customers for its exceptional service, quality products, and commitment to ensuring a positive shopping experience.
Very professional and courteous family who took very good care of my needs. I would definitely recommend FM&F to my friends and family.
June 2023
We just bought a bed and frame for my grandson, Thomas. We can't say enough good things about the customer service. Theresa is very accomidating and friendly.
September 2022
Theresa and her family were very helpful with my search for a comfy pillow! Great selection and great quality at this store!
