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“I have used this business multiple time, they are alway friendly, super knowledgeable and reasonably priced. They always get the repairs done quickly too. If you are needing phone or computer repair, give these guys a chance to take care of you.”
“Something was lodged inside the charging space on my iPhone. We stopped in and the lady working there fixed it right away. There was no charge. Very impressed with their service. Will go back for any future issues.”
“RYAN gave it his best shot, and it wasn’t even an electronic, but he didn’t want to turn me away. He was SO extremely helpful and l highly recommend him at Ubreakifix!!”
“I was helped by Lane Jones on Friday morning. He was courteous on the phone and set my expectations for changing a battery on my iPhone 8plus.
When I met Lane in the store he said that he needed my phone passcode. When I refused to give up my passcode he sounded upset and stated that he could not perform the repair without it. I assured him that I would not leave the store, and I will be available to enter the code as needed. He seemed reluctant to proceed.
The repair agreement that he had me sign stated that my phone was backed up (it was not and I should have but I forgot) also stated that my phone charge port was inoperative (his charging cable was broken).
In all, the repair was fast, and the work performed was excellent. My suggestion for Lane is to relax about the passcode. I don’t expect that he would download any information or access my device to steal, but my passcode is there to protect my data for a reason. Don’t get upset over it. Stay positive when speaking to customers. I could see you were upset so I tried to make small talk. Your demeanor changed after I didn’t give up the passcode. It could have been a really good experience but you didn’t make a great first impression.”
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
“Repaired my S22 Ultra screen in the time it took me to drive from new braunfels to San Marcos and back (about an hour). Screen is more vibrant, the service at this location was amazing, will be taking my devices, if I ever have any problems, back to this location.”