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February 2024 by Reme Pyper
Christan was awesome to me this day. He got me approved for a credit card and was able to activate it for me and use it to get new tires.Christan wanted me to be safe on the road. he helped me get 4 new tires. It was 15 nins max wait. I mean it was an amazing experience not having to worry about having bad tires. So wanted to say thank you so much to the team. And Christan as calm as he was he helped Me be calm as well. It was all good vibes only. Thank you
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January 2024 by Alex H.
I was there Wednesday when it was raining and Devin helped me. Devin was super helpful and patient even while we were outside in the rain. Even though we couldn't get my tire fixed we figured out a plan for me to get it fixed in San Antonio. As a business owner I felt like Devin met and exceeded customer service expectations and I wanted to highlight my experience.
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January 2024 by Rosanne Gabriel
Stopped to get air in the tires and it took forever. The employee was nice and all but he was very slow
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January 2024 by Don M
Cool place!
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January 2024 by nancy nguyen
Scam alert. Came in to get a flat repaired. Salesman say we don’t have tire you want so if we have to replace we’ll have to replace 4 to void warranty. They also said tire repair is free if it’s fixable along with a free rotation. Now ask yourself what damn incentive is it for them to fix anything for free the only incentive is to say oh we’re sorry we can’t fix this flat so you’ll 1. Have to get 1 tire we can’t match with the other 3 tires but wait it will negate car warranty or 2. You can change all 4 tires so warranty for car won’t be affected. Wow just wow. Duh.
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January 2024 by Anthony L
Ethan went out of his way to return something that was left at the store.
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January 2024 by Sissy Z
Love these guys, David check my tires , then aired them up for a smoother ride
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January 2024 by Scott Taylor
I can’t say enough nice things about Discount Tire and this location in particular.I blew out a tire on a Friday night shopped online, found the tires I wanted and made an appt on Wed since they weren’t in stock. Saturday morning they called me first thing to tell me the tires I chose actually weren’t available. Mike found me another model tire (same brand and actually better than the one’s I chose) at another DT, had them shipped to this store and installed that day (Sat). Unbelievable! Having tire issues is never fun but these guys always seem to make an unpleasant event go super smooth. DT forever :-)
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January 2024 by Ralph Garza
They're clever in how they word things. Make sure you ask every question you have before you walk in and they drop 345.25 on your head. Windshield wipers, do it yourself. Both times, they did it the wipers flew off next day.
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January 2024 by Isa Winter
Amazing customer service and very fast service. We made an appointment and had four new tires put on in about 40 minutes. Our customer rep was named Christian and he politely and knowledgeably explained all options without any pressure. Spending money on tires is never much fun but this experience made it a whole lot better.
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January 2024 by Luis Mora
I had a screw on my back tire.Told me it was going to take them an hour to get it fixed.After an 1 hour 20 minutes I asked for an update they told there was 3 more appointments before they can get to my truck.They should have said that from the beginning so I wouldn’t have wasted my time and theirs.Took my truck to another place and they got it fixed in 15 minutes.
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January 2024 by Laura Beatty
Good service. When did installation become so expensive? Prices have really gone up.
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January 2024 by Stanley M.
Got new tires for my truck. Drove off and didn't like the ride or the significant drop in gas mileage. Brought it back the following day and they were great. Got my truck the right fit for what I was looking for and even searched for any credits and discounts. Will only buy from them from now on. All the employees I interacted with at this location were great.
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December 2023 by Benjamin S.
These guys were awesome! Justin was great. In and out fast AND they were very busy. I was skeptical at first because I was told that if my tire wasn't repairable, I would have to buy a new tire. The tires have less than 7,000 miles on them but we're bought and fully covered by a different company but no locations here. But they looked at where the repair was needed and there wasn't any problem. They repaired the tire and even reprogrammed the sensors to the correct tire. NO CHARGE! Awesome job!
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December 2023 by Ben White
First EVER visit to a Discount Tire. When I walked in, the place was packed and the line was to the door. Luckily, they were fully staffed and they were helping me within about 3 min! They really have things down at this location and I was super impressed! My dealership tried to charge me $420 for one tire. I came to Discount Tire and got a better tire for $150! and then put a warranty on all my other tires.
