-
December 2024 by Jason Mascarenas
It's very small and they didn't have enough seating for 3 kids and myself. We drove from far south Bexar county. Only to be told they didn't have a table available. My daughter pointed out that there was one table open with 3 chairs. I would have been more than happy to let my kids sit there while I stood and helped. Other than that, the place looked like it would have been a great time.
-
December 2024 by breana lindeman
I came to “Clay Casa New Braunfels” today with my very eager five-year-old. When we arrived at 10:20 AM, we were turned away at the door. The staff informed us that we wouldn’t be able to paint because they had a reservation coming in at 2:30 PM. We were told we couldn’t paint before or after the reservation.
I feel they should have allowed us to paint beforehand or set aside a section for walk-ins while accommodating their reservation. Instead, I was told I could schedule a reservation for two people in the future to come back and paint. I left with a crying five-year-old, and we will not be returning.
-
December 2024 by Sofia Ramirez
If anybody is lucky enough to have Jules when coming in, she is the epitome of customer service. From the moment we came in to paint to the day we went in to pick up our goodies, she was on top of ensuring that our experience was top notch. I hope that the owner/manager sees this, and recognizes what a gem they have on their staff. She will be the reason that we return. See you soon, Jules! :)
-
December 2024 by Kay A
I believe her name was Marine or something like that had attitude from the jump. Not sure what was going on there but definitely let a sour taste. Laughed at me for asking questions and was being very passive aggressive and ridiculing.
-
November 2024 by Court G
Went with my sister to go paint and relax. We both enjoyed it, plenty of selections to choose as well with paint. You can take as long as you need to paint, they have tools to help with intricate designs. The atmosphere is relaxing and welcoming. It doesn’t take long to get your piece back from firing either. Overall good experience, good to do with someone or just by yourself.
-
November 2024 by Shelby Jackson
The class was fun getting to work with the clay. The post class experience wasn’t the best. I didn’t hear that I could paint my pieces until I reached out. Which isn’t terrible they were quick to respond. But then for pick up of my final pieces the reminders have been a bit aggressive, the tone of the person leaving the voicemail came across curt. And a piece that had fallen off is missing, but other pieces that had fallen off were reattached which I appreciate. Hence the rating being 4 stars.
In person most of the staff are friendly, just the rude pick up voicemails turned me off.
-
November 2024 by Ang B
This was my second time going! It was relaxing and fun at the same time! The ladies that was working was very friendly & helpful!
Only con- There is never enough parking!
-
October 2024 by Kimble Belmonte
Always so much fun! One of my favorite ways to spend a Saturday. :)
-
October 2024 by Paid Customer
Worst experience. Management , Shayla, was terrible. Do not waste your money at this location !!!! Too many other options for you to spend your money.
-
October 2024 by Mary Smith
Love to go n relax here. Very kind people work here. Went with 4yr old granddaughter n daughter n husband. ENJOYED.
-
September 2024 by Kristey Kelley
Had a work function here and it was so much fun! The ladies there were helpful and friendly. Can’t wait to go back on my own!
-
August 2024 by Erica Freelove
I love clay casa I have been so many times. I love that the peices that you paint are functional and anytime I get a compliment I can proudly say thanks I made that.
-
July 2024 by Carica A
A great place to relax and get creative. I’ve painted at Clay Casa a few times over the years and went for my first clay moulding class the other evening. The instructors were great explaining all parts and guiding us to what we were trying to achieve. We’ve also attended a storytime class and really enjoyed that too! Very patient and knowledgeable employees.
-
July 2024 by Jason R.
I came in to paint an eagle. It turned out great. My amazing date painted a cactus that lights up like a Christmas tree. There was a woman there named Erica and she made the entire process an amazing one. I would definitely recommend this place! Ask for Erica she’s the best!
-
July 2024 by A A
Erica is the rudest person I have ever met in my life.
