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July 2023 by Les Haas
I have used their services for my personal, and professional needs for the last 13 years. If you’re looking for an accounting firm that is up to date, and understands the fine details you’ve found the right place.
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June 2023 by Robin terry
I would like to have given her no stars this place is a joke they are rude unresponsive and I should have read reviews my lawyer recommended them but as the others reviews have stated they are correct on this place needs to be shut down
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October 2022 by Beverly Bailey
We've used Carolyn for about 9 years and the best I can figure out is she has cost us over $70k.Yes, if you're looking for someone to just do taxes and not for a business, go for it, but as for a CPA and taking care of her clients, find someone that will advise their clients on how to keep from paying too much.As a small business owner, she should have suggested we become an LLC when we first met her. We did not know that. Taxes are not our field which is why she was hired.Communication with her is awful. For the last 3 years, although I had my taxes in on time, she filed an extension.I finally found another CPA and asked for a flash drive of how they were listing our accounts and she just shut off all communication.She will put the blame on you and not take responsibility for her lack of communication with her clients.Now that I find out how much she has cost us, I am livid.Run, don't walk away from using her for your business.
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July 2020 by Andrea Fischman
Very friendly and professional for a fair price.
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February 2020 by Linda Dees Lasher
I worked for her for years. She’s brilliant and fair. You can trust her!
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April 2019 by Joshua Edwards
Carolyn's office has been doing our taxes for quite a few years, and they have always done a wonderful job.
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September 2017 by Muriel K. Jackson
Very reliable and timely.
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March 2017 by Jeffery Leonard
I've had Carolyn and her team prepare my tax returns for the past five years. Her service has always been great - very professional. Considering how busy her team gets during tax filing season, her crew does an incredible job.
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April 2016 by Thomas H
We have been with Carolyn Sexton for about 6 years now since they were in Universal City. The service was great until the original owner passed away and they moved to New Braunfels. After the move, the service started to slowly decline. We always turned in our papers a few months early and they would always have our papers ready in April. This year was the worst. They didn't bother to send us the pre-file paperwork that they usually sent; we had to call them and request it. We turned in our paperwork back in late Feb and they still haven't finished our packet. We also had a particular filing question that we needed their advice on. Not only did they not tell us what information we needed to provide, they tried to blame us for not providing them all the information they needed. They were rude on the phone and terrible with customer service. Now, I'm worried that they might do shoddy work on our tax papers and either not get us our full refund, or cause us to get audited. For this kind of concern, we could have done the work ourselves. On 21 APRIL, she told me she would NOT sign our tax paperwork at all! Now we're screwed and have to scramble for an alternative for this year. DO NOT use their services.
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April 2016 by Belkis H.
We have been with Carolyn Sexton for about 6 years now since they were in Universal City. The service was great until the original owner passed away and they moved to New Braunfels. After the move, the service started to slowly decline. We always turned in our papers a few months early and they would always have our papers ready in April. This year was the worst. They didn't bother to send us the pre-file paperwork that they usually sent; we had to call them and request it. We turned in our paperwork back in late Feb and they still haven't finished our packet. We also had a particular filing question that we needed their advice on. Not only did they not tell us what information we needed to provide, they tried to blame us for not providing them all the information they needed. They were rude on the phone and terrible with customer service. Now, I'm worried that they might do shoddy work on our tax papers and either not get us our full refund, or cause us to get audited. For this kind of concern, we could have done the work ourselves. I would urge anyone reading this not to use their services.
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July 2014 by Marie Gabriel
This year was the first time I had to file a corporation tax return. It was nerve racking but Carolyn walked us through it. It took awhile to get everything in place for everyone is busy but we got it done!
