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August 2022 by Sydney Medrano
Last year was great working with Taxperts but this year I cannot get an answer after I gave all the paperwork to her. I am concerned and upset that someone who I trusted to do my taxes won’t respond to me. I don’t have any clue what my next step is and I’m just praying I can file in time and get my paperwork back. It’s been several months since I’ve gotten a response.
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April 2022 by Lisa Anderson
Such a lovely woman. Very knowledgeable. Great place.
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November 2021 by Google user
The absolute best place to get your taxes done. She was able to get me the most money for less then the other places. She even corrected my prior year that was done by another company! Most importantly she was extremely knowledgeable and took the time to answer any questions. Simply put Jeanie made us feel like we are important and not just another customer.
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May 2021 by Brittany Taylor
This is my second time filing with Bluebonnet Taxperts, and that speaks volume in itself. I'm leaving a 5 star review and heres why:I searched for weeks trying to find the right person or company to help me. I had read previous reviews about customers not being able to contact the person or they were unsatisified with response times. I took into account: that most reviews left are only negative ones, there could have been something personal going on like an emergency or they had children because they are people with lives just like the rest of us, it is a company and they do have work to do and may not have an assistant, etc.I originally went to Jeannie with a stack of papers, years of unfiled or misfiled taxes, in a crumply folder, terrifed and embarrased that I had let it get to this point. Unsure of what to expect, scared of the outcome, she worked her magic.She was incredibly welcoming, she talked to me like a family friend calming my worries of judgement and embarrasment, and she explained it so I could understand. She is certified through the IRS and knows how they operate to better serve her clients, the "Taxperts" in the business name is accurate. And to add, I have not had any communication issues. She responds when she is able, whether immediately or a day or two after, nothing that the previous comments indicated.She saved me so much money and I couldn't imagine filing anywhere else. If you are in search of a honest company that treats their clients like family and provides services that will exceed your expectations this is the one.
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March 2021 by Sarah Lindaman
Jeannie was AMAZING. She is a great person and very easy to get along with and very helpful. Her knowledge is expert level! I will never go anywhere else! Thank you for all your help!!
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February 2021 by mariah aubrey
Excellent service! Was very attentive and got me the most money back!!!! Definitely recommend this sweet soul to help you as well!!!! You won't regret it!!!
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February 2021 by Marc Sarsfield
The absolute best place to get your taxes done. She was able to get me the most money for less then the other places. She even corrected my prior year that was done by another company! Most importantly she was extremely knowledgeable and took the time to answer any questions. Simply put Jeanie made us feel like we are important and not just another customer.
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February 2021 by Ryan Fox
Easy and simple. Took them my info, paper work and was impressed by how easy they made it come together. Definitely using them for future taxes!
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February 2021 by Marga Griffin
I've had my taxes done by them for several years. They have them done in a timely manner. I would recommend them to all my friends.
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February 2021 by Chris Cameron
Very professional and responsive. Was able to get my maximum refund due to all the questions asked. Every other place I was in and out. Just a number. Support local buisnesses.
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February 2021 by Kitty Calamaco
Great experience- Love the personal touch- Support local businesses
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February 2021 by Akshay Patel
Great service
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May 2020 by Kalix Abrams
Same experience as Tyler D that rated 1 star.... My taxes were never filed and they DON'T return phone calls.... Ruby Alvarado is a MEAN lady. She has a MAJOR attitude problem..... Go get your taxes done by actual professionals, not these hacks. I will also be reporting them.
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April 2019 by Marc Sarsfield
The absolute best place to do your taxes. She actually cares about you and not just collecting a fee so she can get to the next person!
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April 2019 by Tyler D
I can't choose 0 stars or else I would! Jeannie wasted our time for a month and a half. We went in 2/18 and she didn't get back to us until 4/2. This was after a month of her refusing to answer my texts and calls and she didn't even file our taxes! She sent her sister to our house to drop off our paperwork because she refused to answer our calls! I will be filing a complaint with the board of accountants! I do not recommend her to do taxes!
