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July 2024 by Ida Burgett
Big League Car Wash #3 is Awesome. The team is always friendly and helpful. I have to give a special Thank You to Shay. She went out of her way today by helping me dry my car. Super sweet and very nice. Great employee!!!! Been a customer since December and I always leave feeling like I have a brand new car at how great it looks. Thank you!!!!
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July 2024 by Daleanne Bewley-Mishue (Daleanne)
I love this place I've gone to this pace since they first opened now they blossomed and have multiple places throughout New Braunfels. Which is amazing. They have all that I need to dry outside my car. Detail towels, to vacuums to clean up the mess that seems to find it way under my seats in between cleanings. ?. Towels that help me wipe down my door panels to dashboards, windows, and cupholders. Their big trash cans to toss all my trash into, that I collect on my way to appts or my trips around town or to stores and home again, scenic routes.. love to see my Gracie shine no matter if it the suns or out or if it's hiding behind clouds. Feels good to drive a clean, shiny car. This car wash does a amazing job of that. I don't go anywhere else, it's worth the price an d many prices to choose from. No matter your choice you still drive off with a clean and shiny car a d great deal with all the little extras to boot. ?
Definitely recommend this place for anyone no matter their finances, to try them out. No contracts, no fees, cancel anytime, Their staff is great, always helpful, if they look bored ask them to help you. They'll dry your car too for free. They are just great people and some of them I've met so far are funny, too. Definitely a place to stop at if your vehicle needs to be cleaned up. Self service never been this easy or fun.They also have a mat cleaner they vacuums and or washes them too,!!! Vending machines inside,
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July 2024 by April Torres
Really enjoy the customer service here, Jake specifically was very helpful and kind totally turned my day around.
Thank you!
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May 2024 by Mieka Toulon
Jason was outstanding very professional help me to wipe my car down as well he is the very best please seek out for him he is the best
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May 2024 by Cara McCutchen
Thank you Big League Carwash! The team went above and beyond to accommodate me while my car is in the shop. I have been a member for a while and they made the process easy for me to be able to wash and keep a clean vehicle. Thank you for the great customer service and for always taking great care of my vehicle no matter what I drive. I highly recommended Big League Carwash for anyone looking for a top-notch carwash experience!"
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May 2024 by Bob
We are done with this business. Two vehicles, two memberships. Both vehicles damaged twice in three years by their poorly trained, inexperienced staff running the equipment. Both vehicles damaged in the wash cycle.
Damaged denied by their in house "claims handler". The company admitted to the damage done and documented all, but since our vehicles are "OVER TEN YEARS OLD" they will not pay for any damage caused. We were told there is a "visible disclaimer" on all properties to this fact.
Ok... so what? When we signed up for our memberships they noted the year, make, model and color of the vehicles and took our monies monthly to a tune of $500 per year.
How does that conversation go?
"Hey new member, we really appreciate you signing up for annual membership with monthly debits from your bank to us, to wash your car with unlimited washes!"
"Oh, BTW, since your vehicle is older, if and when we damage it, in that 1 out of 100 washes you may get with is... we will not cover your loss.. Just a friendly FYI..."
They have NO ISSUE with taking your money. Our vehicles are well kept, well maintained and do not have any body damage. They are just not "younger".
Why provide a service, take payment, and hide behind a "disclaimer"? That's a "selectively discriminatory business practice."
We are being denied monetary relief after a loss at their hands because we own older vehicles. That's "bait and switch" fraud. The "benefits" apply to some selective vehicles that keep them in business, but not all vehicles when they damage them.
Why not just deny service to older vehicles instead and see how that goes. Or, just have ALL members sign a disclaimer that you will not be held liable for ANY damage to ANY vehicle regardless of age... That opens up a whole new pitfall for your business.
We will go back to washing our cars at home. That company doesn't deserve our money.
On a side note: My business offers a lifetime warranty on work performed. We don't tell clients our lifetime warranty applies to repairs of vehicles that are less than 10 years old only. So if we repair your vehicle at age 8, your warranty doesn't expire when it turns 10 or more years old.
That would be punishing your customer for not buying a new vehicle every few years. That's exactly what Big League Car Wash is doing.
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April 2024 by Paty Brayman
Best carwash ,it actually cleans my black car everytime. My husband is very happy washing his truck too. We canceled our membership with Watershed . Very friendly staff always and powerful cleaning .
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March 2024 by Jim Patton
Really consistent and good wash from a line wash. Free towels and free (powerful) vacuums. Lots of available space to park and dry etc. It's a well-run operation.
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March 2024 by Edward Snyder
Always friendly and and personnel do a good job as well as equipment!! Puts a shine on my vehicle and a smile on my face!! Thanks
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February 2024 by Mark Priest
Love it
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February 2024 by T Sullivan
Best experience at Big League 3.
Eric is awesome. Employees always making my day and compliments my car.
Clean ride every time. I’ve been a Member for a few years and will keep coming back and always refer friends/family and on NB social media groups
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February 2024 by April Zekos
First time at this location yesterday and it was an awesome experience! It’s been a while since I’ve washed my vehicle so it was extra dirty. One of the employees noticed my vehicle still looked a bit dirty and they let me go through the wash again for free. They also took my very dirty floor mats to the back and power washed them for me. These guys are great!
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February 2024 by LucktheTurtle
Amazing customer service
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January 2024 by Rick Lamb
I tried to get a response from the company about my account. No one has responded in 2 weeks
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January 2024 by Troy Sczech
Great membership prices and good people working there.
