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January 2024 by sophia
Scott and Travis are the absolute BEST!! Helped us out so so much in below freezing weather. They were extremely kind and super helpful, going into car places is always super intimidating but they didn’t make it feel that way at all! Will def come back here for all car needs.
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January 2024 by Selena Gutierrez
Lito and Trevor were amazing!
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January 2024 by Abigail Castillo
I like this location, the staff is very helpful and friendly. I visited close to the end of the day and I expected to encounter frustrated employees but thankfully that was not the case. Jacob was very nice and even helped me open my purchase so I can install it right away. ****update went in today Paul helped me out, he was very friendly & extremely helpful. He changed out the bulbs on both my headlights. Great employees at this location!
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January 2024 by Connor Schurig
I was in need of help with my car last week and let me tell you Auto zone in New Braunfels off the loop stepped up. Scott and his team were wonderful!He knew exactly what I needed and how to help without making me feel like an Idiot. I will definitely be going back to them. Angela aka Anger managment..
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January 2024 by Darlene Bunny
They were very helpful!
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January 2024 by JT Knipper
Great service everything I needed at the time
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January 2024 by Giorgia Baccolini
Very nice and helpful employee always a pleasure
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December 2023 by Waynekat
Had engine light going off on a 2011 Corolla so took it to AutoZone and Scott Robbins came out to help and hook up the computer and get us the part needed and even instructed us on how to replace the oil for the spark plug and lent us the tools. What more could you ask for. He was very nice and helpful. Had a great attitude definitely a benefit to the company. It is the AutoZone on 337 in new Braunfels
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December 2023 by Alma Mora
Everything is pretty nice and organized, and I can find whatever I need with no problem.
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November 2023 by Caitlin Vargas
Scott Higgins was wonderful! Excellent customer service and stellar personality! He answered all my questions and helped me get new headlight bulbs installed even though it was a tricky job. I will come back again for sure!
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November 2023 by Dora The Explorer
Dylan's expertise guided me in choosing the right battery, and his patience and kindness during the old battery replacement were exceptional. He meticulously tested the liquid to distinguish between battery acid and water, providing a thorough explanation of the significance of yellow and pink colors. Lastly, he conducted a successful alternator test, assuring its functionality with green colors.
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November 2023 by Melinda Wilborn
My car battery was giving me some serious issues, and of course it was a busy day. I didn’t have really have to time to get it fixed, but it had to happen. Talked with Dylan D. and he was able to get my battery switched out and get me on my way in 20 minutes. That’s from the time I walked in to the time I was leaving! Not only was he extremely proficient, he answered my million and one questions about the “weird thing” on top of my battery. This was back in September, but wanted to make sure the store and Dylan get credit for being awesome!
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November 2023 by Kailey Gingo
Travis was an amazing help figuring out the problem with my battery and helping me repair it. They were out of stock at that location for the battery I wanted, so he helped me find a location nearby. Fast, friendly service. Travis is awesome!
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November 2023 by Leeroy
Travis helped me out today, the man was very helpful genuine! If you need help with any thing ask for him! Thanks Travis!
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October 2023 by Pamela Purdin
It's wonderful staff came to where I was and jumped my battery so could drive to the store to buy a new battery. But when I got there they checked my battery and said it was fine. "I don't want to sell you a new battery if you don't need one." AutoZone is my supply store from now on. Thank Y'all so much.
