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March 2024 by Jesse D.
AutoZone has always been that parts store where they don't make commission on sales and they really don't gain anything by trying to upsell you anytime I've been asked to get something extra it's always ended up being used in the job being g done
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February 2024 by James Wisdom
Terribly ran and lack of knowledge of what products are in stock are astounding! Will never come here again.
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February 2024 by Amnel Ruiz
Good deal
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February 2024 by Eli Marquez
Leo, was very attentive and professional in his treatment. He was kind enough to come out and check my truck for the problem it had and was able to find and resolve it in minimal time. Thank you
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January 2024 by David J Smith
I recently visited AutoZone the another day and was impressed by the level of customer service, especially from a young employee named Angel. Despite the store being busy, Angel assisted me with my car battery installation. The service was quick and highly satisfactory. Thanks to this positive experience, I am now a loyal customer of this AutoZone! Thanks Angel!
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January 2024 by Laurie Creasy
Ben is the most knowledgeable and helpful person I have met in a very long time! Great store and great customer service
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January 2024 by Criseria Herrera
Not knowing what to do and my car battery about to die, Victor was such a huge help. I got in and out quickly while the store seemed so busy. This was by far my best Autozone experience to date. Thank you Mr Victor.
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January 2024 by Luis González
Good deal
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December 2023 by Araceli L
A few weeks ago I was driving from Austin to SA when I found myself stranded in a New Braunfels gas station at night alone and with a truck load of furniture. I called the nearest AZ and spoke to David. I explained my situation and without hesitation he took down my details, brought a battery to me, and installed it. What a lifesaver!!! That level of service is ! Thank you so much for helping me in a difficult situation ?
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October 2023 by Keri Marx
Stopped in during a trip to Gruene for a battery because mine was going bad. I was told it was not my battery, but my alternator. Took the car to a mechanic and guess what, it was the battery. Had to leave my car and come back home to Dallas because of that mistake. Wasted another day to come back down and get it. Please test these things before telling the customer something like that.
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September 2023 by Elise Johnson
Paul was amazing. Great customer service!
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August 2023 by Coleman Riddle
I went to this location for a few parts. One fuel line (that was rubber and universal), a in line fuel filter, and two belts.Both red shirt associates were useless. They allowed me to go back to match up the fuel line and to cut it. They refused to try to help me locate a new belt. Then they said “we don’t have fuel filters like that” When I know that they do.I typically don’t go to this store and I highly recommend everyone else not to.
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August 2023 by Kevin C.
Had an issue with my trucks taillights not turning off. I pulled up to this AutoZone on Walnut Ave in New Braunfels. Paul was working behind the counter. I told him the issue, and he said, "Let's go see what the problem is." For over 45minutes, Paul worked on the problem and was able to fix it for me. Paul is an Awesome person! He definitely went above and beyond for me. Thank you Paul
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July 2023 by shawna m
Drove in from San Antonio to enjoy the river and my car battery died. José helped me find what i need, as well as took time in the heat to switch my battery out. Thank you soo much for having such a compassionate and helpful team here!
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July 2023 by Chance Brandon
I never get the right part and always have to return it for the correct one its frustrating and autozone will not be getting my business ever again
