Aaron's, a premier lease-to-own retailer, offers a wide range of name-brand electronics, furniture, appliances, and more at their conveniently located store in NEW BRAUNFELS, TX. Customers have consistently praised the store's friendly and professional staff, who go above and beyond to ensure a smooth and satisfactory experience. Recent reviews highlight the exceptional service provided by the store's associates, such as Israel, who helped customers with their purchases and promptly addressed any concerns or issues that arose. The delivery team, consisting of Mike, Steve, and Noah, were also commended for their respectful, helpful, and efficient service. Despite occasional challenges, such as a customer's initial dissatisfaction with a mattress purchase, the staff demonstrated their commitment to customer satisfaction by promptly addressing the issue and providing an upgraded mattress the same day. Customers have expressed their overall satisfaction and their intention to continue doing business with Aaron's.
Hope and Robert I believe were their names ! Fantastic! There was an issue with our water pipes and they still did the damn thing. We will continue our business with them! Thank y’all for being fantastic and I’m so sorry for the issues along the way! Y’all did amazing considering the circumstances!!!!
May 2022
Aaron's staff is very friendly and very professional my dryer went out last week and they come today to Replace it with another dryer until they Fix mine. Thank you ?
July 2020
Both Michelle the Manager And Abby Tijerina are outstanding people. They give the best customer service and show the outmost respect. I enjoy talking to either of them.
