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November 2023 by Rachel Fernandez
Awesome customer service to include the knowledgeable maintenance section. Friendliness, and best place to bring you vehicle for service.Rachel
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November 2023 by Marena M.
Drove over an hour with my daughter to look at a car she was interested in. She had money to put down and was preapproved thru her own bank. We were told up front about how every car came with "three oil changes, car wash, blah, blah"...essentially maybe $150 worth of services for which they were adding $999 to the vehicle's price. She said SHE DID NOT WANT that service. We get to the end of negotiations & I ask what the $999 charge for CPS was. The salesperson stated it was for the "car protection service" that comes with every car. We spent HOURS at the dealership, took multiple dings as the manager ran both my daughter's credit and my own repeatedly only to walk out without a car b/c she wouldn't pay for a service she didn't want.
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November 2023 by Devin Neuneker
Coleman Motors went above and beyond with my purchase experience! All the staff involved was professional, knowledgeable and awesome to work with.I would definitely purchase another vehicle from Coleman Motors.
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November 2023 by Megan Reszka
I caution anyone who uses Coleman on a dodge truck……first off they were trying to not work on my 2006 Dodge 3500 because of age but I was in a bind and had nowhere else to take it well I should’ve found someone else because I have been completely ripped off I ended up paying 5000$ just to end up breaking down a couple hundred miles away because of terrible workmanship first time I went to pick up my truck I had issues with everything that the technician touched I asked for the HVAC was not working correctly and the passenger mirror was not working and the windshield wiper was broken and had a radiator leak after 5 weeks I got my truck back and I kept it for 1 day parked it less than 3 miles away from the dealership and the only repair that was working was the wipers and the terrible quality was evident the accustic lining was not secured and the windshield washer was not routed correctly and it was not secured properly and the mirror fell off over night it was found that the mirror was defective from the factory Jim assured me that he was going to make everything correct and after two weeks he contacted me that the dash was going to have to be removed and I agreed well the technician was not able to correct the problem because the first time that heater was used it didn’t work and the brand new radiator started leaking when I went to see the problem I saw why it was creamed in and had prying marks that ended up leaking a brand new radiator and it happened over 300 miles away and left me stranded use caution and check the work they do or you like me will be stranded on the side of the road
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October 2023 by Kay P
Excellent customer service. Quick ish turn around times And I don't feel like they demand extra services to pad the bill, they tell you this is how long approximately it'll last if you don't fix it, but please fix it if you are able.
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September 2023 by Stacey Walker
Coleman Motors of New Boston, Texas. My wife and I do business with Coleman Chevrolet of New Boston, Texas because Michael Coleman has always been honest with us. Since Michael has owned Coleman Motors, I have purchased several vehicles from him, cars and pickup trucks. And anytime maintenance is needed for our vehicles Coleman Motors is the only place we carry our vehicles. Coleman Motors is my Chevrolet Dealership of choice!!!!
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September 2023 by Michael Carter
They are Awesome. I highly recommend them to everyone. They done just what they said they would do in a timely matter. I .will never use no one else. THANK'S
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September 2023 by Jerry Davis
Check-in and check-out were fast and smooth. Explanation of services and charges was thorough but clear. Personnel were professional and relatable.
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July 2023 by Braden Venable
BUYER BEWARE. My wife and I had a horrible experience trying to buy a truck from Coleman Chevy. The day after we agreed to a price for their vehicle, they call AFTER all the financing is done saying unless we purchase an additional $4,000, 44,000 mile warranty, they would be selling the vehicle to "another gentleman who is on his way to look at the vehicle who DOES want the warranty." The same story I've read on this review page numerous times. Very malicious, dishonest, and not to mention ILLEGAL(under consumer laws) business tactic. The worst experience I've had at ANY dealership with individuals who truly live up to every negative car salesman stereotype.
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July 2023 by Cullen Domingue
BUYER BEWARE. I had a horrible experience trying to buy a truck from Coleman Chevy. The day after (they didn't want to stay open past 6 p.m. although we drove out there to meet them after taking off of work early) we agreed to a price for their vehicle. They called AFTER all the financing is done saying unless we purchase an additional $4,000, 44,000 mile warranty, they would be selling the vehicle to "another gentleman who is on his way to look at the vehicle who DOES want the warranty." The same story I've read this review page numerous times. Based on the evidence found in this review section, this would be a very malicious, dishonest, and not to mention ILLEGAL (under consumer laws) business tactic. DO NOT RECOMMEND.
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July 2023 by Misty Miller
I had done an internet inquiry on a certain vehicle and someone got in touch with me within a matter of minutes. I didn’t have to wait to see if the vehicle was available. The salesman Jon made contact with me and scheduled a time that I was to come test drive. Easy clear communications, no one hassled us when we pulled into the lot. They were eager to make a deal with us on our trade and the process went smooth. Great experience at Coleman!! Good people
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July 2023 by Jules
Do not use this dealership. Never have we ever met sales people so rude and degrading. John, the sales manager, cut me off every time I tried to ask a question. All the sales people told us they were ready to make a deal with us, and they sent us home. The next day, Allen, the financial guy, called saying they want us to pay for a $4,000 warranty or they had another person who wanted to buy the vehicle. It is a waste of time, and they bounce your credit all around to lower your score. We wish we would have never walked into Coleman Cheverolet.
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July 2023 by Jules V.
Do not use this dealership. Never have we ever met sales people so rude and degrading. John, the sales manager, cut me off every time I tried to ask a question. All the sales people told us they were ready to make a deal with us, and they sent us home. The next day, Allen, the financial guy, called saying they want us to pay for a $4,000 warranty or they had another person who wanted to buy the vehicle. It is a waste of time, and they bounce your credit all around to lower your score. We wish we would have never walked into Coleman Cheverolet.
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June 2023 by Colton Spaugh
Coleman Motors doesn’t keep their word, and honor their deals especially if there’s lots of easy money to be made by screwing over the customer.So I placed a $6k deposit with them almost 2 years ago (8/25/21) to secure an allocation for a new Corvette Z06, and was assured in writing that would be the only markup on the car. Then I get an email from them a couple weeks back (6/5/23) saying I’m next in line, but the owner has changed his mind in regards to our deal. It stated that he would now be selling the car above the “market adjustment” that was agreed upon at the beginning. They then offered me a full refund of my $6k in writing, but wrongfully withheld the CC fees that they were charged back in August of 2021 even though they’ve been making interest on my money this whole time.The owner was no help as you could expect, and when I asked him if realized how crazy this all was he simply responded that he did not see an issue with it. Then he even went as far as to tell me that if I kept being “hateful” towards him (which is code by the way for asking questions in a polite manor that made him look bad) he would drag this process out another 3-4 months, and I would have to get an attorney to get my money back.On their website under the About Us tab there’s a link for why you should buy from Coleman Motors. The simple answer is you shouldn’t! They claim their business is “Built on the idea of honesty, earning customers’ trust and offering the lowest price possible.”, but all of that couldn’t be more from the truth. My dealings with Coleman Motors turned out to be the worst car buying experience I’ve ever had! So if you’re in the market for a new vehicle I’d suggest you buy it from literally anyone else if you care about being treated right.10/10 would not recommend!
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June 2023 by Arnie Lawson
Though at first I was told it would be a week before I could get a diagnostic appointment for my AC issue, the staff at Coleman's reached out later that day, came and picked up my truck and then finished my repair before noon the next day....awesome!!
