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December 2023 by Tom B.
..... they don't follow there time as in they should close on 4 PM on a Saturday but they did not instead they closed round 1 pm because I did not see them there when I was there well can't go to my career job
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September 2023 by Esmeralda Bolanos
The first thing most people have when they enter a Auto shop is trust. Trust that their car is in safe hands. After my experience at this certain shop, I can say that I have never regretted trusting people so much as I have with them. It is the most dishonest place I have ever gone to. I took my truck to get a simple sensor placed, came out with problems the truck didn’t even have before entering this Auto Shop. Then they said they could fix it, but we would have needed to pay more. I’m sorry, why would I have to pay for problems it didn’t even have before I entered the place? Don’t recommend this Auto Shop.
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September 2023 by Joe
This place rocks! Don and his staff did an excellent job repairing the electrical problem in my van. I can't say enough good things about the high level of quality they put into their work. I'd give them more than 5 ⭐ if it was allowed in this review!!!Service: Electrical repair
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September 2023 by Ricky Friere
I will never go back. Took my tundra in 30k miles for a regular sticker renewal inspection, they had to waste half of my day and the 25$ dollar fee, saying there was something wrong with the computer port of my truck. Went from there straight up to the dealer, there was alsolutly nothing wrong with the port in my truck, past inspection at the Toyota dealer.Went back to them, and they came out with a 2 year old toddler excuse to avoid the 25 dollars reimbusrsement. If you are looking 4 a place to waste your time and money, this is the right palce
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July 2023 by Michael Mainwaring
Very friendly and courteous people. when our transmission broke, they drove out and towed our jeep and gave my wife and me a ride back to their shop, and they got us out in the same afternoon. Unfortunately the repair lasted little more than a couple hours. Second time I took the vehicle out of park the bushing broke again and it is now stuck in reverse rather than park with just the parking brake to hold it in place. So down over $750 and have to start the repair over. at least the initial repair got us back to our home city.
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April 2023 by John Gillis
I've been dealing with Don for 10+ years. I'm a pretty good "shade tree" mechanic, but when I need a real mechanic I go to 36 Auto.They have always done great work and been very fair with me. Tish is great in the office and Charles is a top notch and hard working mechanic. Great people. Good work. That's a hard act to follow.
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December 2022 by Robert Griffith
I've known Don for 14 years, and he is one damn good mechanic .If he can't fix it no one can
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November 2022 by Lauro Garcia
The Professional.there really took care of my truck ,explained the problem, took care of it,5 stars they are great !!!!!
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August 2022 by Kenna C.
If you ask me these days having your car worked on is scary. Parts are hide to find but an honest and true mechanic is even harder. From my trans to my rear main seal Don and his people made sure I was taken care of. They were busy but kept me in the loop, when I called I got answers. They've worked with me in many ways, careful who you let under the hood. They've done honest work and I'm grateful to have a place to trust that's close!
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August 2022 by Kristi Brown
Fast and friendly service. This was my first time and I definitely will be going back. I highly recommend
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July 2022 by mark s
I used to think this was a 5 star location as I have taken my vehicles here for years, but I am now rating it 1 star.They had my truck for over a month to repair the ac/heat,defrost. First time they said it was fixed I pick it up late afternoon and it did work, sort of. The next morning, no ac. Took it back and they said the part they put in was defective so they had it a couple more weeks. Went to pick it up after they said it was all repaired, including this time I had them go ahead and replace ac/heat parts behind the dash. After picking it up I didn’t even leave their parking lot and the ac still didn’t work. The. They tell me the ac/heater control module was bad. After picking it up from them saying it was now fixed, as I turned my truck on the abs light was on, then the electronic throttle system light, and the speedometer doesn’t work.After 5 weeks and thousands of dollars, I can say that I have zero faith and trust in this place anymore. While they are friendly, if it takes more than a month and multiple repeat visits and thousands of dollars to fix an ac (and the defrost portion is still inoperable when the whole point was to repair ac/heat/AND defrost) and they cause more issues with the vehicle than when you brought it in to begin with and they try to say they didn’t cause the issues.I had to take it to another shop where upon their examination they found that when 36 Auto did the ac work that the wiring behind the dash was simply butt connected and some wires were broken and shoring out causing more issues; presumably caused when they put the dash back on. So, now after paying 36 Auto $2600 to fix my truck, only to make it worse and not fix the issue, I am having to pay thousands more again to have someone else do it right.I will never take my vehicles here again, not even for a tire rotation.
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June 2022 by Mark S.
I used to think this was a 5 star location as I have taken my vehicles here for years, but I am now rating it 1 star. They had my truck for over a month to repair the ac/heat,defrost. First time they said it was fixed I pick it up late afternoon and it did work, sort of. The next morning, no ac. Took it back and they said the part they put in was defective so they had it a couple more weeks. Went to pick it up after they said it was all repaired, including this time I had them go ahead and replace ac/heat parts behind the dash. After picking it up I didn't even leave their parking lot and the ac still didn't work. The. They tell me the ac/heater control module was bad. After picking it up from them saying it was now fixed, as I turned my truck on the abs light was on, then the electronic throttle system light, and the speedometer doesn't work. After 5 weeks and thousands of dollars, I can say that I have zero faith and trust in this place anymore. While they are friendly, if it takes more than a month and multiple repeat visits and thousands of dollars to fix an ac (and the defrost portion is still inoperable when the whole point was to repair ac/heat/AND defrost) and they cause more issues with the vehicle than when you brought it in to begin with and they try to say they didn't cause the issues. I had to take it to another shop where upon their examination they found that when 36 Auto did the ac work that the wiring behind the dash was simply butt connected and some wires were broken and shoring out causing more issues; presumably caused when they put the dash back on. So, now after paying 36 Auto $2600 to fix my truck, only to make it worse and not fix the issue, I am having to pay thousands more again to have someone else do it right. I will never take my vehicles here again, not even for a tire rotation.
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February 2022 by Kyle Altreche
Had my timing belt and water pump replaced by them spending around $900 and now the timing is off on the car and doesn’t run tight so I take my car back the next day and they tell me it’s because the car is old and has some mileage on it. The car ran perfectly fine before I took it to them I was just doing preventative maintenance on it so It didn’t get messed up and and now I’m out a bunch of money and a broken car. They also stripped the water pump bolts on my water pump and probably didn’t fix that properly either. I wouldn’t recommend this shop to anyone unless you want to get your car back in worse condition than you dropped it off. I wish they would have just done the job properly or fixed their mistake instead of just blowing me off like they didService: Engine repair
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February 2022 by Kyle A
Had my timing belt and water pump replaced by them spending around $900 and now the timing is off on the car and doesn’t run tight so I take my car back the next day and they tell me it’s because the car is old and has some mileage on it. The car ran perfectly fine before I took it to them I was just doing preventative maintenance on it so It didn’t get messed up and and now I’m out a bunch of money and a broken car. They also stripped the water pump bolts on my water pump and probably didn’t fix that properly either. I wouldn’t recommend this shop to anyone unless you want to get your car back in worse condition than you dropped it off. I wish they would have just done the job properly or fixed their mistake instead of just blowing me off like they did
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November 2021 by Christian Coats
After a long time of terrible service, I finally just had my vehicle towed from 36 Auto. When I received my vehicle they had stolen my brand new battery from my vehicle. Seriously, I received vehicle back without the battery. I currently have a call in to the police department.
