10AM - 8PM
3704 FM 365, Nederland10AM - 7:30PM
3526 FM 365, Nederland“The guy at the desk, Mike, was very professional and courteous. He knows his job very well and helped me out in a very good amount of time. I highly recommend this store and Mike. Thanks for the great service, my man.The store was clean and tidy.”
10AM - 6PM
2215 Calder Ave STE 201, Beaumont“Brought my wife’s Apple Watch in to get the screen repaired. Very professional nice guy super fast service that’s affordable and the watch hasn’t even been repaired yet and I know that this is my guy for any and all electronics and electronic repair. Awesome place awesome guy A+.”
9AM - 7PM
3777 College St, Beaumont“Very good customer service ?
And good opportunities with the help they give you by explaining the payment methods to be able to secure any garment you like.”
10AM - 8PM
1700 Jefferson Dr, Port Arthur“(Translated by Google) Good service, they serve customers very well here Elva was my representative, excellent work!(Original)Buen servicio, atienden los clientes muy bien aquí Elva fue mi representante exelente trabajo!”
“I always enjoy Target. I get good deals with my circle discounts and 5% with my Red Card. It's pleasant. Plus, I enjoy the option of having an actual person check me out. Self checkout is a racket anywhere. Give me a human. There's always at least one human at Target. I like that.”
“I am writing this review to thank and commend Dani at the Best Buy store in Port Arthur, Texas. Her care and consideration for my 91 year old mother who was buying a sound enhanced cell phone went above and beyond usual customer service. Her clear, comprehensive yet simple instructions on switching to the new phone were outstanding. Thank you again Dani!!! You model excellence in tech sales associates customer service.”
“I went here after experiencing a horrible customer service at the other TMobile on Dowlen rd in Beaumont.. thank you to gentlemen that help me and the manager there she was amazing, outstanding customer service from all of them !! Erika(I believe that’s the name of the manager there @ the TMobile in Dowlen rd) should learn how to treat customers from them!!! Thank you to this amazing people that made my day amazing and I walk out with a new phone !!??? ”
10AM - 8PM
8555 Memorial Blvd #200, Port Arthur“I didn't get the chance to do one, but I'd better be late than sorry. I came in with a problem with my phone and didn't plan on buying anything. The coworker named Alexis Tran at Memorial persuaded me to get a new phone with cricket and showed me amazing promotions that were going on.”
“I just want to say thank you so much for the manager that was working tonight. She helped me and my husband with his account after someone had stole his identity. She was able to give his original number back and put back on his phone my husband and I are very satisfied with the excellent service and quality She has provided us thank you so much and God Bless”
9AM - 6PM
1700 Jefferson Dr Suite 400, Port Arthur“Needed to rent some furniture, so I stopped in and Stewart was amazing, he helped me pick out what I needed, and even had it delivered the next day. They have a vast selection to pick from as well as flexible payment options.”
“I am extremely pleased with the services provided at the Beaumont, texas ;college street location. The staff is amazing. I specifically was assisted by Jas, Omar, and Hamza. They were awesome and understanding in addressing all of my concerns. Hamza took extra time to assist me and was extremely kind. This by far has been the best experience I have had with tmobile this far (by phone/in store) in almost the past 15 years. I had a rough time on the phone this am with customer care and I was promised a scheduled phone call this am, which never occurred. This team is awesome in every way and tbh... they saved a customer as I was about to cancel services with you guys and pay my remaining balance. Kudos to this team!!!”
“The worst experience ever. My first time going here. They were rude and the sales lady loused my order aaaaallllll up. I was clear on needing a queen bed set and a twin bed set. I chose a display queen bed that was “as is”. Paid cash. I then chose a twin set. She put me on a pymt plan for $26. (This was March). When everything was delivered, tell me why they gave me a big ugly king frame a queen mattress and queen boards though? Even a queen mattress cover. How did y’all even send me this bed? It wasn’t even assembled. I chose the assembled set….it was Queen. As is. They still haven’t fixed this issue for me. So I still got this mismatched combo. They delivered the twin set, it was JUST A MATTRESS. Let’s be clear now, if I wanted just a mattress why wouldn’t I just buy it out right like I did with the $1000 as is set?? Or why wouldn’t you upsell me? Just a mattress y’all? Really? I was the only one that understood what I wanted that day. I’m not sure what this girl had in mind. Idk how our wires got this crossed. I thought we were together on this. They said they’d fix this and still haven’t. So here we are, we missed ONE pymt because I’m trying to get some rectification. Are y’all adding the twin bed frame to the account? Adjusting the monthly? Nope instead y’all came to my house and basically tried to intimidate a minor into opening the door. A 15 year old. Who can’t conduct business. “Gimme my mattress you old enough to open the door”. Seriously?? I work the same hours of your operation hours. So I’m usually never home throughout the daytime. Business hours. Don’t know if they’re accredited by the BBB but I went to them anyway. But this was messed up man. Now I have a child with no bed and i got a queen mattress and a king frame still in my room”
“I first went to the location a block up the road on Jefferson st. The lady was very rude, didn't try to explain anything and wasn't helpful at all. I walked out, came to this location and was given the most amazing customer service. I didnt catch our representatives name but my receipt says her name is Ashley. She has the best attitude! She was very kind, helpful and patient with every customer there. All of the employees were so nice!! Hands down best metro by tmobile experience Ive ever had. I will only be going to this location from now on.”
Open 24 hours
501 Washington Blvd, Beaumont“Go in at 4 am on my way to work and girl working is talking to 2 men about personal life.... I asked about coffee and she said um I don’t have time to be makin no coffee. Like are we kidding?!”
“The Hispanic guy working at the store did an awesome job with helping us figure out our phone situation, he was very nice, very quick, and got our problem fixed within 10 minutes. Very good experience. Would definitely recommend this store for anyone needing help with their phone.”
“I'm leaving this review on the same day I was in store. I was helped by a very helpful guy named Micah F. I had a doozy of a problem thanks to some shenanigans that were invoked by Verizon chat / text support and apparently people who didn't know what they were doing at the port center. They get an F-. But Micah saved the day and my bacon by making sure my phone service was restored and got my mom's phone ported over finally before I had to leave to go back home to MI. He was very calm and personable! Also his eyewear was on point, lol. Thanks again, Micah!”
Open 24 hours
3600 Jimmy Johnson Blvd, Port ArthurOpen 24 hours
2300 FM 365, Port Arthur
“Skyler took care of me providing me honesty for every question that I asked. I am happy with my new Galaxy 24 Plus!!!
This store is the BEST T-Mobile by far!!!”