O'Reilly Auto Parts in Navasota, Texas, located at 411 North Lasalle Street, is known for its exceptional customer service and knowledgeable staff. The store offers a wide range of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the store's Loaner Tool program, which allows them to borrow tools with a refundable deposit. Many reviews highlight the outstanding service provided by employees. One customer shared a story of an employee who stayed after hours on Easter Sunday to help change an alternator for stranded travelers. Another customer praised the swift installation of hi-beam bulbs by an employee named Dillon. Colin's service impressed a customer so much that they ended up purchasing extra items due to his assistance. Customers noted that while the store provides excellent service, it could benefit from additional staff during peak times, as lines to check out can be long. Overall, O'Reilly Auto Parts is a reliable and customer-focused store, making it a preferred choice for auto parts and services in the area.
Thank you to the 2 employees at the Navasota store who took care of us when we had a flat on our RV. They took the time to find what I needed and allowed me to borrow a tire tool for repair. We appreciate you!
March 2025
I buy all my parts here I just wished the parts would be cheaper
July 2024
They seem to always be too busy to get to me ....even when there's no one else in the store.
