“Possibly the best customer service I have ever encountered! Aaron is the best. This location, and O'Reilley's as a whole, treats you right and makes you feel like a human being.
My brother and I were driving back to College Station on Easter Sunday. Around 9:00pm and about 20 minutes out from Navasota, our alternator failed. We couldn't make it all the way to College Station, so we stopped here to buy an alternator.
We were prepared to stay the night, but Aaron-one of the employees-offered to stay AFTER his shift ended to help us change the alternator! After he finished his shift, on his own time, he stayed after-hours and brought his tools over from his house to help fix the alternator. He was super friendly, super helpful, and fixed the alternator in no time at all. About two hours later, we were on the road again.
I don't think any other store has employees that will stay after hours on Easter Sunday to help two random, stranded guys. I highly, highly recommend O'Reilly's and I highly, highly recommend Aaron.”
Battery Stores
“Possibly the best customer service I have ever encountered! Aaron is the best. This location, and O'Reilley's as a whole, treats you right and makes you feel like a human being.
My brother and I were driving back to College Station on Easter Sunday. Around 9:00pm and about 20 minutes out from Navasota, our alternator failed. We couldn't make it all the way to College Station, so we stopped here to buy an alternator.
We were prepared to stay the night, but Aaron-one of the employees-offered to stay AFTER his shift ended to help us change the alternator! After he finished his shift, on his own time, he stayed after-hours and brought his tools over from his house to help fix the alternator. He was super friendly, super helpful, and fixed the alternator in no time at all. About two hours later, we were on the road again.
I don't think any other store has employees that will stay after hours on Easter Sunday to help two random, stranded guys. I highly, highly recommend O'Reilly's and I highly, highly recommend Aaron.”