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December 2023 by luis florido
Been banking with Austin Bank since 2010. Best bank all around because it fits my needs
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February 2022 by Dustin Ritter
I've had a great experience with Austin bank usually they're on top of everything but I've recently tried to get a new debit card and they said it would take 2 weeks tops and now I'm at the end of the 3rd week with no card this is getting ridiculous.
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January 2022 by Randall Tarrant
We recently moved here from Tennesse. On the 4th of January we made deposits and were told it would take till the 19th for everything to clear. It's a good thing we had some cash or we would be up the creek. It's the 21st and we still have not received our debit cards for our main account. I have never known it to take this long to be able to access my money or receive a debit card. The initial customer service experience was good but that does t matter anymore. Where is my debit card?
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December 2021 by Richard Graves
I’ve used them since 1994, the best around.
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July 2021 by Jovan Grujic
I’ve been banking with Austin Bank for over two years now. I’ve been very pleased with my experience with them so far and I’m nowhere near to considering banking with anyone else, as long as I stay in Texas. Definitely recommend!
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July 2017 by Maricela Colegio
This is the BEST!! bank in Nacogdoches, I highly recommend them.
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May 2017 by Julio Colegio
This is the BEST!! bank in Nacogdoches, I highly recommend them. Very Professional staff and always willing to help. Thanks Jodie Ham :) and a Special BIG!! Thanks to Mrs. Francis. Super happy to be part of Austin family...
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October 2010 by Trent J.
I'm not too knowledgeable of banking, but switching from Regions to Austin has been a smart move on my family's part. It's nice to be able to walk in and be instantly greeted with a kind, yet professional staff member here. ATM works fine (Eng&Spa) and there are no cash withdrawal charges for being a member. I've had one loan fully paid off here along with having a current checking/savings account. I plan to open a CD in the near future also. Drive-through is pretty speedy with efficient employees on the other side. The operator/manager is also very nice. -Friendly, respectful, and wanting to help the customer. My kind of Texan bank.
