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“Sarah was awesome to work with to untangle issues with my account. She helped me upgrade my phone and get a path to having only the amount of lines I needed due to life changes. My experience was great!”
“Absolutely stellar service from T-Mobile! From their lightning-fast network speeds to their friendly and knowledgeable customer support team, every interaction with T-Mobile has been top-notch. With my limited knowledge, I was treated with the patience and that extra dive in I needed without making me feel like a numb skull .Their plans offer incredible value, and I love the added perks like free streaming and international roaming. Couldn’t be happier with my decision to switch to T-Mobile.”
“If I could give more than 5 I would give them, excellent work by Jesus. Very friendly and attentive. He saw my problem and fixed it, because I wanted so much to buy a second line because of the good promotion he offered me and very economical compared to other stores. I recommend this store and more than anything with Jesus, if not with him, I won't come.”
“Deion was a rock star when it came to listening, understanding, and focusing on my issue. He also handled my problem while multitasking with his associates, and never made me feel ignored. He didn’t know the answer to everything, but took my issues as an opportunity to learn more, and I left the store feeling like a father that had a little more control on what a phone and services should be to a 15 year old daughter. He gets 5 stars for tenacity, patience, and problem solving. Thank you Deion.”
“This was my second T-Mobile store I stopped at, and I’m glad I did! (The first one didn’t have any iPhones in stock.)
I walked in and all the staff were super friendly. I was immediately helped by Ruby! She was super friendly and helpful from the start. She went above and beyond to make sure I was taken care of! She even helped me with my own phone! I am super appreciative of Ruby! You’re awesome girly! ?”
“Came to this T-Mobile with so many questions and concerns and alot of frustration and Diego was so calm and had so much patience and was able to fix every problem and keep my service with all my lines, thank you for associates like Diego!”
“Deanna helped my son and I out in record time. She was alone so she was helping multiple customers at once but but never left us out to dry. She's an absolute Rockstar and knows how to offer awesome customer service.”
“I love this T-Mobile location, by far it has the best customer service. Julio is very helpful and has a great attitude! He answered all my questions and helped me get the phone I wanted!”
“Joshua was the most knowledgeable T-Mobile employee that I have ever met or had service my account. He was extremely courteous and made the visit from my wife and I a pleasurable experience way to go Joshua.”
“We've used communications unlimited for years as our phone vendor. They're knowledgeable, helpful, and have saved our business so much money over the years by constantly offering better services and new technology. Highly recommend them for any and all communications needs.”
“Signalnet is a GREAT company. The owner is incredibly nice, and their staff is always helpful. If there is an outage(which is rarely), they are quick to notify and quick to remediate. The speeds are consistent and latency is low. Highly recommended.”
“I wanted to share my experience at this location. My Samsung galaxy 23 was having major issues, so I called 611, got a replacement phone delivered to another store, however the young man there was not in mood to do his job. So I left and came to this location. Immediately greeted with a Good morning someone will be right with with. I believe her name was Moe. After a short wait, Jose approached me and asked what brings me in today. I explained my problem and he said let me see what he could do. I had paid for my warranty at the other location and he was not sure if he could return the old device. He went to the back room, to probably call the other location, came back out after a while, with the receipt and said no worries, let's get your phone working. I was so thankful for his kindness and patience. Jose took the time to explain what he was doing and why. He had two other customers but made sure that I understood how long it would take and why.
Thank you guys for being good at your jobs.”
“What makes a phenomenal employee? Someone welcoming, kind, and understanding. Someone patient, swift, and communicative. Someone who strives for nothing less than greatness.
I first met Anwar in 2021 when I came to this location for assistance with setting up a phone plan for my mother and years later, my experience today at T-Mobile with Anwar still exceeded that of a phenomenal employee.
Anwar has set the tone for all my future encounters with customer service moving forward because of his outstanding problem-solving skills, attention to detail, and dedication to offering the best service and phone packages to customers. He is laser-focused, works extremely hard, and makes you feel at home.
I do not doubt that anyone who visits this location and requests Anwar's assistance will leave with a happy heart.”
“Went to this store earlier this week and was really impressed with Erica!
She was so knowledgeable and went above and beyond to help me with my phone issues”
“Aron was a hell of a lot with me, that's what many couldn't, he connected my cell phone, thank you very much, Aron, in a matter of minutes, you're intelligent, carnal, keep it up.”
“(Translated by Google) The attention of BoostMobile is very good, especially the attention of the worker Piero.(Original)Muy buena la atencion de BoostMobile, en especial la atencion del trabajador Piero.”
“I turned in my internet box at this store. They made the process easy and it's much simpler than trying to mail it back. There was a cool vibe to the store and Jessica made me feel welcome. She processed the transaction in a matter of minutes and I was on my way. I will continue to do business with TMOBILE and use this store if needed. I highly recommend.”
“I was in this store 6 months ago and now my wife needs a new phone and with out a doubt, I’m coming back to see my boy Rocky.
Hi was so helpful and with a great friendly attitude last time I was there.”
“Anita was amazing! She was professional and very patient with us even when we had to reset our Gmail password which took 20 minutes. She broke down everything for us to help us save money. 20/10 experience for sure!”
“Evan was very kind to stay late one night with me because my phone was not working properly. Getting an iPhone from an android has not been an easy process. Him and another associate stayed 2 hours late to figure out what was wrong with my phone. I really appreciate cause I needed it to work right for my business. He went above and beyond!”
“After going to a few different locations, I walked into this location where Sam welcomed me and helped me with changing over to 5G, where other locations couldn't.”
“The Customer Service was quick, friendly, knowledgeable and extremely accomidating. She helped my grandson get a free tablet with free internet for a year on the Black Friday special. Plus got information on switching over our current phones over to them in January. Definately would recommend this Boost Mobile location to all.”
“My phone was recently compromised and needed to get it replaced. I had to visit a few times and every team member who helped me was very kind. Thank you for making such a stressful time a little bit easier.”
“I recommend spectrum, I was having minor issues setting my phone up with a new number and Angel was such a big help he is awesome! If you need anything ask for him! All the staff were very nice. Keep up the good work Angel! And thank you again ?”
“I came in today to upgrade my phone after almost 3-4 years. It’s always been a hassle and never felt worth the time or money. Today, thanks to JoJo’s wonderful help, I was able to do that today. She not only helped me, but helped also find better deals and plans for my family and partner on another service. I had talked to other t-mobile’s previously and these options were never presented to us. The entire process was so painless and right before I knew it, i’m looking at a brand new phone with everything on it from my old one. Jojo was not only extremely sweet and helpful, but did such an amazing job making sure my mother who is on our family plan, was 100% aware of everything that would be changed on her plan with my addition to the phone. Highly recommend asking for JoJo!”
“When I walked into this store . Rafael the manager greeted us . I told him what I needed. He showed great customer service and quickly handled business . Rafael and Jojo took care of our needs and provided a great consumer experience. We left with 2 iPads and a iPhone . Long time t - mobile customer and I can always appreciate the consistent great consumer experience . Also all 3 of our devices where setup by them and we took home our devices out the door ready to go with no issues . Thank you again Rafael and Jojo .”
“We were at Garland store, Farah was so helpful and patient, she helped us a lot to find a good deal for a new lines with phones! We really appreciate her help and time!”
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“We have/had been a Verizon customer for 20 years and we went into this Spectrum Store to arrange internet for our Home - Owen Valdez was our "specialist" and indeed he was. He explained the new system concisely and answered our questions in a way that normal people could understand. We ended up switching our phone service plus upgrading our phones which we had not done at Verizon because there customer service is horrible. When we ran into some technical glitches Adam (store manager) jumped in to help make the transition possible- Verizon put up all sorts of roadblocks on leaving their service. What a great team , what a pleasant surprize. Spectrum management - give these guys a raise and do not lose them, finding geat talent is hard to replace.”