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January 2024 by Judi H.
I only moved to Murphy last year, unfortunately my husband died shorty after the move. I needed to find a trust worthy auto shop to help with me with the care of my vehicles. When driving I noticed the name Integrity 1st and thought this sounds like a good place to start. I'm so glad I came here!David Abercrombie and crew are not only trust worthy but kind, considerate and committed to your needs. I didn't feel I was in a auto shop, they are patient and never pushy. Prices are great, service is great, personal attention is always given with a smile. I've since returned for service and experienced the same things. Thank you Integrity 1st and David Abercrombie for living up to your company name.....Integrity 1st!Judi
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November 2023 by Alvin McCrainey
This is an excellent place to have your car serviced. The entire staff was very customer focused, professional and knowledgeable. They explained exactly what they would do and completed the work as promise in a very timely manner. Dave, whom I worked with, went the extra mile to assure the entire service experience was positive. Based on my very positive initial customer service experience and accuracy of the completed work I will be a returning and ongoing customer. I recommend giving Integrity 1st Automotive in Murphy an opportunity next time you are in need of auto diagnosis or repair. I think you will be positively impressed. They actually lived up to there name and I believe an excellent choice for auto service in our community.Services: Electrical
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November 2023 by Janie Rodriguez
Integrity 1st Automotive is staffed with very professional and courteous people. The place is kept clean and is stocked with plenty of soft drinks, water, coffee and snacks. I would definitely recommend it to my friends and family.Service: Transmission
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November 2023 by Tanveer
I like this location very much. Waiting area is clean, has free WiFi plus soft drinks and coffee. You can read a book or get some work done while wait for your car to be serviced. I also find their prices to be comparable to other places so it doesn’t feel like a ripoff.
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November 2023 by Hannah Moore
Would highly recommend going here if you live anywhere near Murphy/plano! David was very helpful and transparent! I also liked that they offered payment plan options as well as sending photos of everything that they are working on! Definitely check them out if you’re needing anything mechanic/tire related !!
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October 2023 by Reni Ninan
This is my third visit. David has always been extremely professional and responsive. I came here initially due to a bad experience at another place and couldn’t been happier. Thanks to David and everyone else here.Services: Air & cabin filter replacement
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October 2023 by McKenna hsiung
Just moved to Texas and came here for a safety inspection. They did an awesome job and very friendly. Great customer service. Will definitely be coming back.Service: Vehicle safety inspection
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October 2023 by Celena Hisle
David A. Got my challenger in super quick for a oil change. He was very professional and answered all my questions with complete honesty. I will be going back to see David A. For all of my future oil changes, inspections and anything else needed for my challenger!Services: Auto engine diagnostic
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October 2023 by Christian Phan
I always have a great experience every time I get my car taken care of at Integrity 1st shops. The service at this location in particular is spectacular (Thanks again, David!). They greeted me with enthusiasm the moment I stepped in, made sure I wasn't overcharged for unnecessary jobs, and optimized the discounts for me.Not to mention, the seating at this location is super comfortable. It's a big open space, with lots of natural lighting from the open windows reaching from the floor to the ceiling. I actually preferred just doing my work there while my car was being worked on, instead of getting dropped off at some cafe. They've even got free drinks and snacks for you if you need.Overall, A+++ as always. ?Services: Air & cabin filter replacement
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October 2023 by Kayley Hsiung
Came here to get my state inspection. Customer service was exceptional, (David at the front desk is awesome). Great accommodations and they were quick! Definitely recommend to come here for vehicle needs.Service: Vehicle Inspection
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October 2023 by Terra Paul
Best experience! Great customer service. My husband and I have been bringing our cars to Integrity - Murphy for years. Trustworthy and friendly! Would highly recommend this shop.
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October 2023 by Faith Sproull
first of all Steve, lane, and joe are amazing people who deserve raises. They were so friendly and beyond helpful. They offer free refreshments and snacks as you come in. There’s also a massage chair which I took advantage of lol. Overall I had a definite 5 star experience.Service: Vehicle Inspection
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October 2023 by Sandra Frioni
David is awesome. He always greets us with enthusiasm and courtesy. The place is clean and offers a massage chair for those who wait on their service. They do great work and only recommend additional service when needed. We love Integrety 1st!
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October 2023 by Addis Nedi
Mr. David did an amazing job fixing my low beam headlight. He was nice, and efficient in his service. He fixed the headlight with no charge as a result of me being their customer. I really appreciate a five start service. I will be back.
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October 2023 by Dr. Mustafa Idris
I took my wife's van to Integrity this past Friday for oil change and vehicle inspection. David was there to great me and knew who I was. He was professional personable and fulfilled What I came for. In addition he recommended some maintenance work per Honda recommendations. I will definitely come back. If you're are looking for an AutoCare that is professional yet honest, then You will not be disappointed at Integrity.Services: Air & cabin filter replacement