Brookshire's is a full-service supermarket focused on excellent customer service. The store is known for its wide aisles, stocked shelves, and overall cleanliness. Employees are friendly and respectful, making customers feel appreciated. The store offers quality meats hand-cut daily, fresh produce like vegetables and fruit, and a full service deli and bakery with items like cheese and cupcakes. It also carries general goods from chicken to canned soup, paper towels, and batteries. Some customers note that service has changed with the addition of self checkout, where no training is needed to scan items. Some wish for more staffed checkouts, especially those who pay extra for service like help carrying out groceries. Despite this, many still frequent and love the employees.