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July 2024 by Dawn
No resolution in regards to coupon issue; was told to try another day and another store. Don’t care for how I was dismissed.
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May 2024 by Alice Coker
Employees at CVS on Lake Conroe are the
Friendliess and most helpful of any store I have ever shopped. I enjoy going in there.
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February 2024 by Rebekah Thomas
1 week later and still no cough medicine. 2 different scripts claim still waiting on Dr office. Won't tell you options for meds to assist in expediting anything. Rude staff
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January 2024 by Richard Sellers
Come on people, alot of prescriptions are filled at this location. Cut them some slack. I have "never" had a bad experience at this location. All these bad reviews are all about themselves. It's all about you isn't it.
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January 2024 by Romualdo Hernandez
Very good work
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December 2023 by Emily R (Emily R)
WORST PHARMACY EVER.Doesn’t know how to type in insurance info correctly and as a result Will make you sit there for 2 hours close the gates in your face for lunch after only filling 1/2 of your prescription. Yesss or Jess? Idk either way unhelpful. The Whole staff is unfriendly & Unhelpful just flat out incompetent. Manager on duty apparently has “no control”over the pharmacy. Looks like no one knows how do do their job here.If I could give 0 starts I would.
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December 2023 by Donna Meyer
I can understand that CVS is trying to save money by putting in self-checkout machines, and I even understand that they are telling employees to tell customers they must use the self-checkout machines. But what pushes me over the top about it is the fact that the people coming into the pharmacy are very often sick and picking up medicine, and if they are going to be forced to go to the trouble of doing the self-check, we shouldn’t find out at the end of the entire process that the self check machines will not accept the paper coupons that CVS kills multiple forests to print and that we have to go stand in line and allow the clerk to check us out in order to use our coupons. Not cool CVS. Get it together if you want your customers to continue to return to your store.
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October 2023 by David T.
Most incompetent personnel work at this pharmacy. They are either liars or idiots and are addicted to wasting other people's time.
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October 2023 by Robin M
We LOVE our CVS. The pharmacy staff and pharmacist know us by name and are ALWAYS nice and respectful, even when they are busy and understaffed. It's tough out there right now, people. Maybe try a little patience. ?
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August 2023 by Zachary W
I appreciate that despite this location being understaffed they still keep everything clean, and tidy.
Sure prescriptions may take a little longer sometimes to get filled, and there may not be someone to assist us I have a product question. But what can you expect when there's just 3 or 4 people working at a time?
For what it is, I'm impressed!
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July 2023 by Camie Mcsween
I wanted to use this pharmacy to drive through with covid. Prescription called in at 8:30AM. At noon the drive through person said they "have not received ". On 2nd attempt to get antiviral I was told that they did receive in AM. Drove back up then problem with prescription order? Called and had provider transfer to Walmart. Never again... my first time to write a negative review on anyone...
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July 2023 by Terry McSween
My wife made three trips to this CVS to fill a Plaxavid script for covid. First time, assistant said they didn't have it. They did, but assistant was too lazy to look. Then they claimed there was a problem with the prescription, but they didn't offer to get it straightened out. So, after three tries, we sent it to Walmart. Only problem reported by Walmart that was CVS was showing that they had filled the prescription (they had not). The Walmart pharmacist called the doctor and got it all straightened out, nice as can be, friendly, and very helpful. Unlike our experience at CVS.
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July 2023 by Anne O'Quinn
Eli was the absolute best! He worked creatively and thoughtfully to solve problems and address every issue. Far too often we forget how much kindness truly means till you’re deprived of it. He is an amazing asset to his team!
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July 2023 by April Loop
Worst place to use for medication and refills. Do yourself a favor and never use these people. It might be local but it's not helpful service.
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May 2023 by Mr. W
I appreciate that despite this location being understaffed they still keep everything clean, and tidy.Sure prescriptions may take a little longer sometimes to get filled, and there may not be someone to assist us I have a product question. But what can you expect when there's just 3 or 4 people working at a time?For what it is, I'm impressed!
