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March 2024 by Gwen Barger
Poor service, not knowledgeable, erratic personalities, undependable.I gave them a chance because I like supporting small businesses, but these guys are terrible!!Keep your money, reduce the stress by not hiring them, good salesman but no knowledge or ethics behind this company. They almost ruined my new pool equipment but their neglect and outright wrong actions for my service.Keep them far from your pool!!
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December 2023 by Bob Munsey
Has not had the medicine the doctor prescribed. Sent email saying that we were out and should have it several days. They don’t have the management to oversee the place.
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October 2023 by Danielle Lynn
The staff at the pharmacy is abysmal. I mean truly awful. The only competent one is the pharmacist with the glasses and he’s actually pretty nice. Both the assistants are awful and they do not care or help. I’m extremely kind anytime I go because I imagine their jobs really suck, but it’s like they go out of their way to be rude/short/impersonal/unhelpful.
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September 2023 by Bobby Vichich
Worst customer service ever. Their system glitches and doesn’t receive Rx. Takes forever to answer phone calls to check on Rx… Actually they never did answer… after being on hold for OVER 1hour I just hung up. We’ve endured this same terrible service for 6mos, but not anymore. Kroger, our business is yours now!
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September 2023 by Ashley Wall
Long pharmacy line. Meds don’t come in and you wait in line for them to tell you meds still aren’t in even after they order it days prior. Switching my pharmacy
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August 2023 by Debra Crabtree
I want to give great thanks to Jodie at the Woodforest store pharmacy. I have been calling several stores to try to find mine and my husband's prescriptions. Everyone would just tell me they can't help me. Jodie was able to get our prescriptions in with no problem. She also was very polite and professional. I worked for CVS for 15years and was a store manager for about 5 of those. I would have loved to have someone like her at my store. Thank you Jodie!!!
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August 2023 by Dante Martin
I've been calling CVSs all day trying to find one that can fill my prescription, and this was the ONLY one to actually treat me like a human being.
I didn't catch the name of the woman who was working the pharmacy phone when I called on 6/27/2023 at around 11:20-something, but she was incredibly helpful and nice. Whoever you are, I hope you get recognized for how well you treat callers
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August 2023 by BB B
I have been sitting in drive thru 20 mins. No one has moved. Why can't you ask the car taking awhile to pull up and park?? It is 4.44 Friday.
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July 2023 by Moni Dom
Coming to the location near our home is very convenient. Staff are kind and we usually find what we need.
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July 2023 by Allaion
I've been calling CVSs all day trying to find one that can fill my prescription, and this was the ONLY one to actually treat me like a human being.I didn't catch the name of the woman who was working the pharmacy phone when I called on 6/27/2023 at around 11:20-something, but she was incredibly helpful and nice. Whoever you are, I hope you get recognized for how well you treat callers
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July 2023 by Weldon Creech
I only give one star because I had to. Terrible customer service, terrible pharmacy staff. So rude, inefficient and no follow up. It’s your problem not theirs.
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June 2023 by Bob Atteberry
Pharmacy is very slow, very understaffed, and have to be reminded to fill orders. It’s great to have a pharmacy in Woodforest but we could do much better.
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March 2023 by CA Smith
This pharmacy Is a huge disappointment. The staff is terrible with communication that isn’t in person. If you or your doctor call you can expect to wait a minimum of 15 minutes and that’s on a good day. I’m trying to reach the pharmacy right now and it’s been over 50 minutes and I’m still waiting.If you are shopping in the store then expect to check yourself out while one woman with grey hair just stands behind you eyeballing you while ringing up the stuff she should be ringing up. There is one guy who will go to an aisle and pretend to work instead of ringing you up. The store is a disappointment and they don’t care because none of the residents in the community want to waste time complaining.
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March 2023 by T J
Store 5 stars, pharmacy 2 stars. The pharmacy rarely answers if you call after lunch. The app is spotty not showing when rx is ready so the only way to know if they even got the rx is to go sit in the long lines.They are sadly the closest pharmacy, and can provide bad service
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January 2023 by Diana Horton
The BEST service front store and pharmacy!! I will always go back!Thank you CVS ❤️
