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October 2024 by Shawn D
If you need a prescription the same day your doctor writes it whether for pain nausea and infection don't go to this pharmacy because they will tell you they are too busy to get your order done in a 9-hour time frame. This is a regular occurrence with this pharmacy. Just drive to another one, it's worth it
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October 2024 by Cathy Perez
Everyone in this store is helpful and friendly. Dianne helped us get signed up with extracareplus and she was very patient with my me and my cousin, who's deaf, but she took all the time needed to help us get the best deal we could!
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September 2024 by Erica Aguero Andino
**Horrible Customer Service and Complete Lack of Help at the Pharmacy**
I had an incredibly frustrating experience at this CVS Pharmacy location. I came to pick up my two children's medications, not only did their system incorrectly show outdated details, but the staff refused to call the insurance company to get it straightened out, when it was the pharmacy's system clearly being the problem. They would rather I be self pay than to go through the trouble of inputting my insurance info. When I asked if they can contact the insurance to straighten out their system issue, I was met with rude responses and a lack of willingness to resolve the issue. I had to reach out to my insurance so they could call the pharmacy and help them troubleshoot what the issue was. It took them two hours to figure out CVS was submitting the medicine under incorrect member numbers.
Then they stated the didn't receive my daughters second prescription, despite the urgent care sending it over twice. Somehow her first prescription from the urgent care made it but not the second one, again despite being sent over twice.
When we finally get home, we notice one of the medicine bottles is covered in liquid medicine to where the sticker and bag were completely soaked. I guess the pharmacist or pharmacy tech didn't appreciate having to do their job.
This kind of service is unacceptable, especially when it involves children’s healthcare needs. I expected much better from a pharmacy that's supposed to prioritize patient care, but they were dismissive and entirely unhelpful.
I won't be coming back to this location and urge others to be cautious when dealing with this CVS.
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September 2024 by Wm Bruce Ford
Not interested in filling spironolactone 12.5mg.
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August 2024 by T M
Do not go here ever not once not for anything particularly if you actually need medication by a certain time because they will mess it up they'll say they need info they don't they won't apologize when they realize they messed up then they'll fill your prescription call you relentlessly to let you know that it's there and available and then when you actually go in that day to get it I'm sorry I don't have anything...FAIL
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August 2024 by Angela Gehringer
Was shorted exactly 30 metoprolol pills for heart. Was told I must have done something with them. Seriously for a heart valve replacement??.
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August 2024 by lynn grimes
Trying to speak to a pharmacy rep about a prescription is the absolute hands down worst experience one could have when dealing with CVS and it is not just this store. It is systemic from corporate that will do everything in their power to keep you from speaking with someone in the pharmacy. This is not an indictment on the store employees because you actually can’t get through to one to speak with. This is all on CVS corporate
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August 2024 by Elba Cruz
The CVS was very clean. They were very helpful. I couldn’t ask for a better people to serve me. There was nothing bad. I can say about that store. It’s very beautiful store store and I will go there as much as I could. Thank you very much Elba Cruz.
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August 2024 by Dalilah
If I could give this minute clinic zero stars, I would based solely on how I was treated by shenouda. I felt like I was profiled as the second thing out of her mouth was. Medicaid doesn't pay for that vaccine. I'm not knocking anyone who has that, but I'm a cash pay. And that is what I told her. She then walks up with all the attitude in the world and says I can help you now as if us being there was so inconvenient for her. She then proceeds to ask me with a smart mouth if I know how much that vaccine is...I said no because I don't work here, so you tell me. She tells me the price as if I'm going to say I can't afford that. I looked at her and said, "ok and? I need it so it's getting paid for. Her attitude the entire time was so gross towards us. So Terrible to be treated that way, and from earlier reviews, I could guess we are all speaking about the same person.
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August 2024 by jan talley
Wish I had read reviews before I changed pharmacies (our insurance changed so I needed to change.) Have had trouble with communicating with this particular pharmacy but today was the worst. They finally opened after Beryl so my husband went to pick up prescriptions that had been filled. A customer was at the pharmacist so my husband sat down. When the customer finished, my husband stood up and went to the pharmacist and she said they were closing for lunch. He said all she had to do was take them out of the ready bin but she said no, come back. He said we had needed them for a few days but they had been closed. She said it wasn’t her fault there was a storm! We needed one of the px asap so he left and went back. He picked up the needed px and she gave him a refill I hadn’t authorized and not the other px that I had. It will be a hassle but I am changing all px to another pharmacy.
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June 2024 by John Kirkpatrick
Other than the drive-thru window register not working, everything was just fine
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May 2024 by Mandy S
Today I had my passport photos taken.The person who assisted me was kind enough to ensure that I was happy with the images that will accompany me in my travels for many years to come.Thank you!
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March 2024 by Hilary Thaxton
Pharmacy is a 1 star from me. The pharmacy lady at the window is so rude. Felt very profiled by her, my experience was horrible. She was so mad that she had to do her job. I felt like I was inconveniencing her. I would hate to be as miserable as she was acting. I will never use that pharmacy again. People should really believe these reviews. I cant believe how many people have had horrible experiences at this location.
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March 2024 by Thomas Thaxton
Everyone at the pharmacy that i have encountered in my three visits have been rude as hell, there has also been some kind of issue on their end every time. Will not go back to this pharmacy and I suggest you don't waste your time here either. Would give zero stars if possible
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February 2024 by Joseph Draa
I was actually sold medication that was not prescribed to me also instead of a month supply on another they sold me 4 or 5 months... geez I didn't need and can't take it back...People check your bags and make sure they give you what was prescribed, I was pretty sick when I picked up mine and didn't notice till my wife was going to administer my medication and was wondering what the heck I had.Just saying
