7:30AM - 9PM
20869 Eva St, Montgomery“Will & Kristy from this location are ROCKSTARS!
I had an outstanding experience with Kristy, the auto expert, and Will, the store manager, at O'Reilly Auto Parts. My mother and I found ourselves stranded behind the store with a dead battery. After a quick call to the store manager, he agreed to send Kristy to assist us. She promptly walked across the parking lot & and tested the battery, confirming it was dead.
Kristy's helpfulness and kindness were remarkable. She offered to take my credit card and went back to the store to retrieve a new battery. Not only did she return right away, but she also installed the new battery for us on the spot! This level of customer service was exceptional and greatly appreciated.
Thanks to Kristy and Will's exemplary service, I'll always be a loyal O'Reilly customer. Their dedication and willingness to go above and beyond made a stressful situation much more manageable. Thank you, Kristy and Will, for your outstanding customer assistance! I hope you both get a raise; you deserve it!!”
“Had an issue here at this location but was handled very promptly and with professionalism. Will definitely be back. Great team leaders and was helpful after the miscommunication.”
“Batteries Plus in Montgomery is amazing! Staff is very kind and always replaces my batteries. We brought in a watch in to be replaced, but sadly the technician cracked the glass on the watch. They sent it to their jeweler and got the watch shipped back to us at no cost! Sadly, It did take over a month and a couple of phone calls to finally get the watch.
They honor their warranties on their products too. 9/10 customer service!”