7:30AM - 9PM
20869 Eva St, Montgomery“Will & Kristy from this location are ROCKSTARS!
I had an outstanding experience with Kristy, the auto expert, and Will, the store manager, at O'Reilly Auto Parts. My mother and I found ourselves stranded behind the store with a dead battery. After a quick call to the store manager, he agreed to send Kristy to assist us. She promptly walked across the parking lot & and tested the battery, confirming it was dead.
Kristy's helpfulness and kindness were remarkable. She offered to take my credit card and went back to the store to retrieve a new battery. Not only did she return right away, but she also installed the new battery for us on the spot! This level of customer service was exceptional and greatly appreciated.
Thanks to Kristy and Will's exemplary service, I'll always be a loyal O'Reilly customer. Their dedication and willingness to go above and beyond made a stressful situation much more manageable. Thank you, Kristy and Will, for your outstanding customer assistance! I hope you both get a raise; you deserve it!!”
“Had an issue here at this location but was handled very promptly and with professionalism. Will definitely be back. Great team leaders and was helpful after the miscommunication.”
“Every time that I’ve gone into the Eva Street location in Montgomery for anything, the experience has been outstanding. The guys are extremely knowledgeable, helpful, courteous and professional. They seem to love what they’re doing and will go above and beyond to make sure that they have provided you with excellent customer service. That is such a rare thing to find these days. I can’t say enough good things about them. The last two times I’ve gone there, including today, Kyle Erwin assisted me and he took care of both of the issues that I needed help with. There’s also another guy whose name I unfortunately forgot to write down - a young guy, tall with long hair and a beard - who helped us a couple of times with an issue that my friend was having with her iPhone. He was also extremely helpful. These guys are really good people and I would highly recommend them.”