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March 2024 by Van n Julie Nguyen
Horrible and extremely slow customer service. The kid running the register literally said “give me a minute bro” when I tried to speak to him. Management needs to set higher standards for their employees even if it is just fast food.
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March 2024 by Alex Griggs
Worst experience at a fast food restaurant drive through. They would not answer on the speaker. After 5-10 minutes of talking into the mic trying to get someone’s attention, we drove around and ordered at the window. We then ordered at the window. When we received the order half of it was missing.
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February 2024 by Raymond Dillard
Customer service is better but still not solid. Received my order got a standard mix instead of what I ordered. Had to go back.
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January 2024 by Nancy Miller
non english speaking or understanding employee couldn't help with an order problem then left out large side order. day manager replaced my order the next
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January 2024 by Charlie barrett
Well I just ordered one leg and a Thigh. it came out looking like a nugget.so every time I go to this Popeye's they suck. I can see if it was a bucket of chicken and they put that little bitty tiny leg in there but it was all I ordered. Is there any competent people working in fast food anymore.And these same people that suck at these drive-throughs,are the same people that are saying they need $15 an hour.come to me when you can take an order down the first time.and then I will agree with you and say you deserve $9 an hour. Well I just went back to that dump and for some reason they just can't get it right.don't go to this Popeyes cuz you arewasting your time and money cuz no matter what you order these idiots will not get it right. and they have to be the laziest and rudest people ever.
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December 2023 by Cecil Castille
I would eat here
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November 2023 by mrstraighty
Do yourself a favor and don't stop. Took 15 minutes to screw up the order. They all need to be popped in the eye...
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November 2023 by Robert Pledger
This has to be the absolute worst Popeyes I have ever been to. 1st, during dinner hours they have the main doors locked. So, in a rainstorm you have to walk all the way around the store and go inside thru the drive-thru door to pickup my mobile order. Makes sense. 2nd, absolutely no sauces added to the bag even though I paid for extra and then attitude when I go back to the counter and ask. 3rd, the food was absolutely terrible. Chewy chicken sandwich and then no wings in my box of wings, just bland chewy tenders.
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November 2023 by kierrah hankins
There was a little wait to place my order.. but the customer service was excellent.. the lady at the window asked me if i needed condiments with i really appreciated! food was hot fresh and good!
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November 2023 by michael moran
Popeyes is always hot and fresh. Red Beans n Rice
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November 2023 by Leighton Arceneaux
I stopped here on my way back to Lafayette from Houston to have lunch (I was starving). The cashier who took my order was very polite and patient and I got my food promptly. It was delicious. I will stop by again if I'm ever headed to Houston.
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November 2023 by Caroline Tran
Order online 30min before pickup, then walk inside waitting no one help, then go to drive thru waitting for 30min, my turn at drive thru realized they not even start my order.
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September 2023 by Kiel Williams
Went in last thursday, they were out of mashed potatoes and gravy. It took 30mins to get my food on top of them forgetting about me and my wife sitting in the lobby. Had to send my fries back to have fresh ones made. They were out of sweet tea. Staff was running around like they had no clue what to do. Another couple that was there got raw chicken sandwiches. And everyones order in the drive thru was messed up to the point that the lobby was filling up with drive thru customers to get their orders corrected. Should have spent my money at chicken express instead, i might have got what i wanted.
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September 2023 by Britt Bettell
Fastest service in the drive-through I've ever had.
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September 2023 by Raquel Medrano
Waited in drive thur line for 40 minutes got my order taken and got cold food and my wings didn’t even have ghosts pepper on themI understand they were under staff but seriously my red beans and rice was so