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August 2024 by Jodi Mullenax
Took my car in to have the thermostat and oil pump checked because it was getting hot, $382.51 later, I got a new thermostat and was told they didn’t do oil pump repair, and was given a number for Gentry’s. Unbelievable! The incompetent secretary should of done that to begin with, instead my car is still running hot and I feel like I’ve been robbed and there is nothing I can do about it. Thieves!
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August 2024 by Michelle Lancaster
Used to be amazing under the previous owner, but now the new management is dishonest and only want to rip you off. Just don’t go here.
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August 2024 by Brandi Bourne
I called the shop on Monday morning to try to get it in for a simple job, a serpentine belt that needed changed. Should take an hour or two tops. No price up front they gotta look at it first. They were busy, couldn't get me in until Wednesday. OK, I get it, being busy is understandable. Though not having a car since Saturday was difficult. So, I set an appointment for Wednesday morning. I have the car towed in to be safe (in case the belt snapped the whole way, it's had split) at 9am. No phone call, no updates so I call around 12:30, no answer. I call back at 2, since they haven't called me at all. They haven't even looked at the car. Won't even be able to look at it until the morning. The whole point of scheduling an appointment is to have it looked at at that time, otherwise I would've just dropped it off Monday. Thursday morning comes, no call. I call them, they haven't looked at it. Lady on the phone sounds annoyed at this point. So, I decided to have it towed to my regular shop where I should've gone to begin with but didn't want to only because it's harder to catch a ride that far from my job. Turns out my normal shop can do the whole job today no problem. Lesson learned. *update* my normal shop (Express Lube on N Main) literally did the whole thing and another item I asked for help with in 2 hours. I waited 4 days just for this shop to look at it...
When we got there, they had the car blocked in by another car, it hadn't even moved from where it was dropped off. I had to drive it around in the muddy grass, hoping I didn't get stuck, just to get it to where the tow guy could load it up. So all these reviews about "quick service" were not my experience. Again, I understand being busy but say up front "hey we can't get to your car for a week", rather than me completely wasting a tow. I definitely feel like they took advantage of the fact that it had been towed in as I was stuck. I had planned on finding a shop closer to where I live and work but it's definitely not going to be this one. So, form your own opinion about this place but I'll definitely share my experience to help you decide.
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May 2024 by Christopher Lara
Great communication, friendly staff, fast turnaround, and reasonable prices. All future repairs (that I can't do myself) I'm leaving to A-automotive.
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April 2024 by Kasi Barajas
Absolutely wonderful service and facility! I’m not the most automotive savvy, but the staff talked me through everything and all for a good price. My truck needed an alignment with some other little maintenance, now she’s running nice and smooth! Loved the front desk representatives and Alexis who made me feel right at home.
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April 2024 by Kaelyn M
A-Automotive is ran by super honest, kind-hearted people. They get the job done quickly and effectively every time. Super grateful to have a reliable shop like them in town!
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March 2024 by Antonio M
Great bizz
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March 2024 by Brandon Foster
Couldn't get them to answer the phone or email... so honestly I don't know?!
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January 2024 by steven skibicki
Family owned and operated is hardly an excuse to be rude over the phone. This made it an automatic no for them to acquire any of my buisness.
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December 2023 by Jada Hylton
A-Automotive has fixed the brakes on two of my vehicles. They got me in fast and called to give me a diagnosis and quote before doing the work. Their rates are very fair. Very pleasant and professional bunch of folks. I recommend this business.
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November 2023 by Ares Systems Group LLC
We went here based on recommendations from others in the community and I was extremely impressed with the professionalism, honesty, service, communication, and turn around time of the work! We have definitely found our go to mechanic shop for anything moving forward!
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November 2023 by Erle Fowler
They take care of all my vehicles
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October 2023 by Samuel Thurgood
Good honest service. Happy with them I've used them twice and happy with their work both times.
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September 2023 by Alice Redd
Overcharge and rude
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September 2023 by Barrett Naquin
Great service.
