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January 2024 by Fox E.
Not to be confused with Wall-Mark, which is what my cats like to do. Mark the walls with their pee, I guess. People are shocked that others give one star for just one issue? Well it's true, but that's reviews in general. For me, Walmart will usually score 3. It's an evil company, in so many ways. It's also the only affordable place for many of us for many things. And then it all comes down to whether they have the stuff they say they have, whether it takes you 7 hours to get out or whether they have self-check out open, and even though you know it's going to have awful service, how awful is awful? This one is middle of the road. It's hard to get to, in a zoo on the side of Hwy 6 in Missouri City near Sugar Land, but so are many Walmarts because of parking lot traffic, and it's not at all bad, usually.
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September 2023 by Art S.
I just had a horrible experience at this store location. I ordered a truck battery online for curbside pick up. I was instructed to bring the core, the old battery into customer service and they would refund me $12. The core charge did not show up on the final receipt and I ended up wasting over a half an hour here with two customer service representative and a store manager and they told me since the core charge did not show up on the final receipt they could not give me my $12 back. What I learned was when you call the store, you may get Miss Information; best thing to do is go into the store and buy the battery and take the risk of catching Covid. I did this online because I take care of a 83-year-old woman with a very low immunity system. And I did not want to expose her to any type of Virus.
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July 2023 by Bryan P.
This is my first time going back to Walmart in over 1 years, I will not going back Walmart disappoints every time, I rather drive another 5 minutes to target or Kroger besides Walmart pricing are high. I gave it one start cause I can't do zero stars
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February 2023 by Stephanie T.
Only thing I would say is to check the dates it's always expired food on the shelves being sold!! Other then that it's okay I guess.
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December 2022 by Kurllenne M.
I am so disappointed in the bakery department. I ordered a cake with cupcakes for my daughter's 16th birthday. I ordered a week prior to my daughter's birthday. When I went to pick up my cake and cupcakes, it had not even been started. I spoke with a few managers including the produce manager, Patricia, who ensured me that they would get it completed and I could pick it up later than day. I appreciate that and Patricia was amazing. She even gave me her personal phone number. Wow! When my husband went to pick up the cake and cupcakes later, it was not the cake and cupcakes I ordered. Patricia apologized and told me she did the best she could. Again, I appreciate her and her efforts. When the cake and cupcakes reached its destination for my daughter's 16th birthday, it was ruined. The cake and cupcakes were placed in a container that was not suited for the them. The container did not close and was too large for the cake and cupcakes. The cake and cupcakes shifted. My daughter's 16th birthday cake and cupcakes were not presentable. It's was ridiculous.
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November 2022 by Thorndrea L.
If I could give zero stars I would. I've given curbside a try on multiple occasions for this location and each time I've waited over an hour! This time I've been here over an hour waiting on ONE item. Many cars that have gotten their orders were missing things from their orders, and the employees rolled their eyes and got attitudes upon hearing the information from the customers. Choose a different location and save yourself the frustration and headache.
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October 2022 by Felicia A.
Worst customer service at curbside delivery. Poor management, training lacks for these employees.
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August 2022 by Christina J.
This Walmart is slow and dirty ! There is never enough line's open and i guess nobody cleans the shelves in the lotion and soap area
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March 2022 by Sarah G.
Wow... shocked at so many low reviews but honestly, so many people have a small issue and automatically 1-star? Doesn't seem fair. Anyways, stopped here to grab some car polish. This was our first time here and we were pleasantly surprised to see how NEW this Walmart looked. (Love new! The Pearland Broadway Walmart is old and dirty). Store was clean, including the restrooms. Nothing was in disarray. It's always a bit confusing going into a new Walmart due to the layout being completely different than the one we're used to but we were able to easily find the car section. There were MANY car items that were deeply discounted. Unfortunately, our item wasn't. In fact, it was almost .50 more than I was expecting. Ah well. We also checked out the clearance aisle. Prices here were great! Some items had a good $15+ off! Next, we wandered over to the grocery side. Picked up a couple items that I needed to get. Everything we needed was in stock. I don't recall interacting with any employees other than the greeter who was friendly. We self checked out. I actually prefer self checkouts. I know another reviewer complained about having to "work for Walmart" by using the self checkouts and thus, gave a 1-star. (Sigh). Well, I like to make sure the prices ring up correctly and sometimes the cashiers do it so fast, prices are missed. I don't see the big deal. The Walmart Neighborhood market near us switched to ONLY self checkout. Anyways, we liked it here. We'll be back.
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February 2022 by Melissa G.
First time doing pickup and it was awful, I waited over 30 minutes for just 2 items I had ordered. Awful customer service, really disappointed. Never AGAIN !