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July 2024 by Angelique Henson
The pharmacist was was very rude and tried to treat me like a criminal because I gave the wrong Walgreens address and phone number to my doctor and I asked him could he transferred and he said it could not be transferred so I said OK well, I’ll just read. I’ll get it here cause I need it and then I’ll just get the refill at my main Walgreens, which is literally 10 minutes from them, but I didn’t know That I couldn’t get my prescription filled at another Walgreens because I’ve never been there before when you can look In your system and see go to Walgreens go to this one specific one all the time give my medicine have no problems.
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June 2024 by Wynter Davis
Management is horrible like she doesn’t even know to manage right. Expired frozen food the whole store is just sad but the saddest is the woman Leticia who has the audacity to call herself a manager. Wouldn’t recommend.
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June 2024 by Joe
Tried to pick up few prescriptions for a 95 yr old . Drive thru Friday 4:50 pm. Could not figure out the name she asked me to write it and I did . Then she said I need date of birth which I do not know . She refused to give me meds and I left. It took me 10 min to get to the window with one car ahead of me and when I got there the technician was taking her time and talking to parmacist and it did not look like something about medications. I am not a customer of Walgreens ( used to be) . Horrible unhelpful customer service. High turnover. No wonder their stock is down from I think around 50 to 15 or so.
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April 2024 by John Reynolds
This pharmacist is a damn idiot! My doctor purposely called in a prescription early for me and the pharmacist said he can't fill it until the original refill date. Hopefully I can try to avoid a trip to the hospital which would be caused by the pharmacist, not the doctor.
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January 2024 by Native Texan
I just left this location very disappointed and without purchasing what I went in for! I went into this pharmacy to get something for congestion and a runny nose. A black, male pharmacist came out to help me and instead only offended me with his ignorance!!!! He assumed that I "needed something for a hangover" and I don't even drink! Then he proceeded to start talking about "CRAZY PEOPLE" when I informed him that I was a mental health clinician. He even said that he had "crazy" people in his family.As an educated person who is in a helping field, he should have known better. People choose not to seek out much needed MH services because of stigmatization and ignorance that he displayed!!!! I quickly educated him about the importance of both MH and physical health and how both impact each other. He needs sensitivity training and a refresher course on customer service!!!
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December 2023 by Isaiah “Zay Zay”
Good place
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November 2023 by Dezarae H.
Terrible customer service. I politely asked where an item was located in the store because I was having trouble finding it in the store, and the older lady up front had an attitude for no apparent reason and seemed as if she didn't want to be at work. I Definitely won't be returning.
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November 2023 by Maxdiel Robles Tortello
I had a disappointing experience at the pharmacy. Despite being told my prescription would take 30-40 minutes, I waited 40 minutes only to be informed it would take another hour. Frustrated, I left, feeling unwell. On a positive note, the cashiers were friendly, and the store was clean. Overall, I can't recommend using the pharmacy for prompt service.
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November 2023 by Maxdiel T.
I had a disappointing experience at the pharmacy. Despite being told my prescription would take 30-40 minutes, I waited 40 minutes only to be informed it would take longer. Frustrated, I left, feeling unwell. On a positive note, the cashiers were friendly, and the store was clean. Overall, I can't recommend using the pharmacy for prompt service.
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October 2023 by Krista Zendejas
Walgreens pharmacy has HORRIBLE customer service. You can’t get through on the phone- I have literally called, been put on hold for over 5 minutes, got in my car, drove there, waited in line while I watched multiple people pick up my line and just put it back on hold without speaking to me, and was helped in person and they still had me on hold. They also have NO idea what the Walgreens app tells you and says that the app is wrong and won’t help you with what the app is saying like “update insurance” or “problem with insurance”, both of which happen way more than they should.
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September 2023 by Sonny T.
I used the Walgreens App to transfer a prescription to be filled at this store because the one at 4790 Lexington Dr-Missouri City tx did not have it in stock according to the App. It was to be FILLED NOT PUT "ON FILE" which is what this Walgreens did instead of filling it! WHY?
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August 2023 by Eunice Abarca
Bad customer service at the pharmacy just because you don't know English, they serve you badly... they gave everyone the medicine except me and the manager is disgusting, hateful, he told me to leave, he yelled at me just because I asked them what to do Why didn't they attend to me and they attended to the other people and I told them that the doctor had sent the prescription a day before and they were upset...so I left the place without my daughter's medicine.
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July 2023 by Sandreka
The lady at the drive though didn't listen and have no Patience
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July 2023 by Angel Cruz
Very bad and rude customer service. Manager doesn’t care to help.
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July 2023 by A R
Save yourself pain, money, and READ THIS. Especially if you are tattooed.
I went here to get my COVID booster and flu shot. I am heavily tattooed on both arms. The tall skinny older black gentleman who gave me my shots clearly has not a single clue in the world what he’s doing.
He told me that he was unable to inject the shots into my tattoo and proceeded to give them to me in an extremely high spot. This is NONSENSE. I’ve been tattooed for years and have gotten plenty of shots in my tattoos.
After several days, I started experiencing severe joint point. I went to an orthopedist and told him what happened. Doctor said he never heard you can’t give shots through tattoos in his life before and told me the shot was most likely injected into the rotator cuff.
After paying more money and getting a steroid shot into my joint, my shoulder feels better.
He is also extremely rude and unpleasant. I told him I needed to get my insurance covered COVID tests and he told me my insurance denied it because I already got them. This was false, but I said okay and I left. 15 minutes later, he calls me and says he “misspoke” and tells me that they will mail the tests to my house.
The guy is clueless of the world around him. Avoid this place for medical purposes, and Walgreens, I suggest you look into this guy. He’s going to permanent hurt somebody and cost you guys a lot of money at some point.
Go somewhere else.
