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August 2024 by Jesse Duenes
I work down the road, and I have stopped in several times. I picked up some gas and a snack. The first there was a very nice lady behind the counter, but the other times, I was waited by this older man that to me didn't even want you there kinda of Snooze. I was so upset I didn't want to shop there anymore. In my line of work, I work with the public, and I give them my up most respect. Even if they are difficult to work with, I still smile, and it's yes, sir or no ma'am.
Please work on your people skills!
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July 2024 by Lisa Ayres
Clara is amazing! Sweetest person working in that store! She's helpful, knows the store and is efficient!!
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July 2024 by Johnathan Johnny
I have noticed that the card readers at this gas station never seem to work properly. They often freeze, fail to read your card, or feel rough when inserting your card, making it impossible to use them. It seems as if someone has tampered with them. Additionally, many of the pumps are marked as out of order, but when I have mentioned this to the cashiers, they don't seem to care. Dealing with all these issues while trying to pump gas has become tiresome, so I'll be looking for a new gas station to frequent.
On a side note, this gas station has been my go-to spot for filling up all my cars and SUVs. However, both my 2009 Toyota Camry and 2017 Jeep Wrangler vehicles have had idling issues, and I take them to different dealerships for maintenance, so its not me and the vehicles check out great by dealer. I suspect that the gas from this station may be the cause of these problems, though I can't prove it. If anyone else has experienced similar issues, please share your thoughts in the reviews. I would appreciate hearing others' experiences to see if there's a pattern.
Pic attached is a frozen screen . As you can see my card is not in the slot for pump payment
Next Pic :out of order bag
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April 2024 by Dylan Campbell
Says 24 hours but the door is locked. There was car outside I believe belongs to the employee but there was no one to be found
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February 2024 by Sheikh Ibrahim
Tried using your car wash after filling gas and it doesn’t work!! Put up some cones or something to block it so we don’t have to waste time !!
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June 2023 by Adriana Contreras
Women’s bathroom is disgusting
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May 2023 by Sheik Walter: Davis-Bey
A perfect example of a business with no competition. Not bad but not good for sure. Workers have no pep and sometimes disregard that there are customers coming in bing in the back rooms. Prices are high on almost everything. If a half good gas station opened across the street they would put these ppl out of business. The location and no competion are the only thing that keep ppl coming. This is like my emergency gas stop not a first choice by a long shot.
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March 2023 by Marcos Antonio
very kind and honest people. God bless these guys who are very attentive to details
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February 2023 by Riaz Lakhani
Be careful. Lots of false advertising here. 5/10 items have a different price on the floor and your charged a different price at the counter. This has been going on for 7-8 months here. The clerk flat out told me the manager is the only one with the ability to change the price in the system and the manager is to lazy and doesn’t update them.
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January 2023 by Reji Koruth
Very higher gas price - Avoid this place.The price at this Shell gas station, Sienna Plantation is always higher, about 20 cents more per gallon as compared to the other Shell gas stations resulting into overpaying at least $4.00 per tank. Avoid this place.
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May 2022 by Robert Ghandour
Do not, I repeat, do not use the car wash. Took the car through it, and it ripped by windshield wiper. When they filed the claim , the insurance State Auto Financial refused to pay since they said it’s not the car wash’s fault. This is unacceptable, I should not be worried about whether or not my windshield will get ripped off when I wash my car. For the sake of your car, do not use this car wash. The gas station is also terrible, their machines rarely work and the service is horrible. I definitely will no longer being going to Shell
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February 2022 by Seven Seven Seven
The clink on your pump is stuck and it is still in gas
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September 2021 by Yvonne Vazquez
I got stuck in the car wash, called and they put me on hold and never came back. They couldn't figure out how to reimburse my credit card. I asked for cash back and left. I will NOT be back.
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July 2021 by yun ji
Great gas station. Friendly staff and always help us. We used to go to Valero on Sienna Ranch. But their customer service was awful. Highly recommended this shell.
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August 2020 by Nikolaus von Biedenfeld
Quick, convenient, and competitive fuel prices. Staff was professional and polite.