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April 2024 by Mica Murray
I called to place a to go order and use the coupon they had online. The young lady told me they couldn't accept the coupon if I didn't print it out first. I told her the website coupon doesn't state that it needs to be printed out. She told me I could stop to print it out. I've already left work and it's pointless to go home to print it just to have to pick it up or to stop and pay to print it out. I called The Sugarland location and the friendly associate told me they'd have no problem accepting the coupon as long as it was valid. I asked to talk to her manager and she told me "Doug" wasn't there and she didn't know when or what time he'd be back in. This is why the Sienna location never has cars in front and had a bad review on Google. I always go to the Sugarland location because its close to my job so I assumed all Russo's locations would have great customers service but the Sienna location has definitely killed that assumption.
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March 2024 by Christy Mcintyre
Food is always really good. Service can be slow, but still friendly and effective. Love this place
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February 2024 by Sam S
Two large Margherita Pizzas ordered. One was perfect but the second was overcooked almost burnt. Dough was like biting through Melba toast.
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February 2024 by Miranda “Mandee” Hacker
We ordered a chicken rustica pizza, it was amazing! Crust was crispy on the outside and soft on the inside. Would definitely order again!
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February 2024 by issa jurnee
Great food and service!
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February 2024 by Johnny Goodman
First and last time. Poorly operated.
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February 2024 by Linda Rodriguez
We just left there n the service was lousy and the salad suck n pizza was awful n the free bread they give you w/ur order was hard n raw!! NEVER AGAIN I RATHER GO TO THE PEARLAND LOCATION ITS MUCH
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January 2024 by Eric Walker
Mix up on the order, pizza was not ready when I arrived. Manager made ii right ,by the way the pizza was excellent.. Always a
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January 2024 by Roset
Salon so dirty service bad take a lot time for do mi pizza the place was empty.
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January 2024 by Devin Williams
Food was ok but the prices don't match the food. They said they haven't updated their menus so my food which was supposed to be 15 turned into 20 and so did my other meal.
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December 2023 by Bibi Macias
Super bad service!!The restaurant was completely empty. The hostess at the counter said there was no waiter to attend to us and we had to order at the counter. Which we were ok with it. But when we requested for someone to put together some tables because we were a party of ten. The hostess said that we had to move them if we wanted to sit together. We didn't order anything and left.
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November 2023 by THEEBriskii1
Quaint & quiet, all employees were professional & pleasant. I enjoyed the ambience & cleanliness of the restaurant. First time & the food was great! Fresh ingredients and cooked to order. Thanks Bolden!
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November 2023 by Stephen P
Great food, always hot and flavorful. Love the Calimari here as well as the marinara sauce for them. Unfortunately had issues with this locations delivery process a few time.
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November 2023 by Lloyd Sherman
This used to be a good Italian restaurant. NOT ANY MORE. Just anothe pizza joint. Service is ok but the ambiance has gine down as has any of the other dishes.
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October 2023 by That OneDude
Bottom of the pizza was undercooked, tasted horrible. Even when they make it right this location is by far the worst. Both slices were like this, they weren’t even busy inside.
