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December 2022 by karim bhaidani
Bad place to do banking staff is not even knowledgeable.Never wanted to go again
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December 2022 by Ibrahim Awad
Carlos is the best and always very helpful when I come in super nice !!!
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December 2021 by James Harris
The first time that I met the Lake Colony team was when they were helping to support the Eldridge and Briar Forest location during this branch going through a self isolation of the Eldridge team. Immediately within my transactions I noticed their level of customer service. The financial relationship associates always have had a genuine desire to help make each interaction as pleasant as it can be. Not only are they consistent with their quality of service but they have put forth the best effort I have come across in keeping me accurately up to date with how to best maximize our relationship with Regions. Management has always been direct and honest with me when working through challenges that were created by no fault of her team or herself and has listened to each concern and taken a knowledgeable approach to helping me to resolve the concern. I have tried other branches and the bar from the level of service that the Lake Colony team has set, has not been matched by no other location, there are closer locations but the consistent service is worth the extra time. No bank is perfect nor are any of the team members that work within the institution, things are going to happen but I can say I have no doubt that with the support of the Lake Colony team my challenges will only be temporary.
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December 2021 by Houston Guy
The ATM's are often unavailable.
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December 2021 by M j
Horrible customer service not professional