“Staff is extremely helpful and they bust butt non-stop! Manager, D-Ann, always thoroughly on top of things, handling several customers at one time and even runs it smoothly when the systems are down! Daniel went above and beyond to come in early and help us with our U-Box! Great service all around and taking good care of our items in storage.”
“I’ve been here several times over the last couple of months, preparing for a move. Yesterday, I had unused boxes to return for a refund. They had no power, and a long line of tired, hot customers, but they took care of everyone with patience and a smile. Their Internet wouldn’t let me process my refund on the spot (hurricane aftermath), but they took my info and called me a few hours later to let me know the refund had gone through.”
“Staff is extremely helpful and they bust butt non-stop! Manager, D-Ann, always thoroughly on top of things, handling several customers at one time and even runs it smoothly when the systems are down! Daniel went above and beyond to come in early and help us with our U-Box! Great service all around and taking good care of our items in storage.”
“Got the truck I reserved.
Truck was clean both inside the cabin and the box.
They have plenty of moving supplies inside for purchase or rent.
Solid customer service.
No complaints.”
7AM - 8PM
6808 Bissonnet St, Houston“I rent often from this location and the service & quality of vehicles is always great.
HOWEVER, U-Haul's corporate pricing practice of tricking you into spending more is disgusting.
I use U-Haul a few times a year for small moves of supplies between my stores and warehouse. I specifically use only this location because I can walk to it from my house. Charles does a great job!
I always schedule my rental online and "check-in" ahead of time to save time. I am VERY conscious of DECLINING all the extra services like insurance, supplies, etc. It is really tedious to decline all these add-ons because y'all move show the "decline" button in a very small font and it's in a different location on every page. It FEELS like you are trying to trick people into agreeing to an add-on service by wearing us out!
I rented a van on Saturday and I'm looking at my final bill and sure enough, there's a "Safe Move" charge of $15. I don't recall agreeing to this. It really breeds ill-will to sneak in these charges simply because I wasn't efficient enough in the "whack-a-mole" game of finding every "decline" button.”
8AM - 5PM
99 Holmes Rd, Houston“Finally.., I found the BEST company in Houston TX. Ferrellgas!!!Perfect service, Always on TIME, Very friendly staff, and Great Customer service, Ferrellgas-Team I would like to say Thank You!!!I am strongly recommending (Ferrellgas #1 Company)!!!”
“When I moved from SE to SW, I used this location for my Uhaul needs. Their website was actually decent to use to reserve the Uhaul and when I came in person it was actually there! The team was nice and the drop off was easy. No problems and the Uhaul was in decent shape. I did not get charged any extra fees which is awlays nice.”
“Great place to clean your truck plus good service ...prices are fair ..u can get cheaper prices but u have to drive a long distance so with their prices its works out good ... advice all trucks to go there ...”
7AM - 8PM
11334 Bellaire Blvd, Houston“We had rented a trailer from another UHaul location, and could not get the rear lights to work. It was recommended we come to this location as they handle trailers specifically and we were so happy we did. Phil Fredrick (manager) and Erik were PHENOMENAL in trouble-shooting the issue which took a solid hour to diagnose. The problem was ultimately with our car and a a bad fuse, but they could not have been more patient. Erik in particular was dogged in his persistence in figuring out the issue. We would come back here in a heartbeat. Grateful to these men!”
“This is a nice full service Uhaul with storage as well. I have received really nice service from Martin, Brittany, and Myles. They are super nice, respectful, and positive.”
“I've had good experience here. Usually very quick and efficient service refilling my 20 lb tanks for a gas grill. As of now they charge $21 flat rate for refilling an empty tank. Even though that's a pretty high price per gallon (about 4.7 gallons = 20 lbs.), you get a full 20 lbs., whereas with Rhino or Amerigas exchange you get only 15 lbs of propane. So I still think it's a better deal.”