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March 2024 by Saji Bhilaiwala
My regular Sunday lunch! Papa John’s on Sienna Parkway in Sienna TX.
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February 2024 by Damien Carr
It used to be so much better, but it has gotten so unprofessional. They forget orders, mess up details, and are just very uncaring on the phone or in person.
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January 2024 by Vidhya
Pizza crust was too dry ,no cheese. Less meat. Tasted very below average . I'm very dissapointed. They charged too.much for the kind of food. Please don't do this to yourcustomers .it's their hard earned money!!!!
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January 2024 by JPR
The past 3 times I’ve ordered from here have been horrible experiences. Didn’t get the order I wanted, was charged 2x more because their app was down, and the pizza was terribly under cooked. Never again.
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January 2024 by Shannon Eells
Vegetarian options: Veggie pizza with gluten free crust
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December 2023 by Morgan
I highly recommend avoiding this Papa John’s. I ordered a pizza, was charged for it, yet the pizza never arrived. After calling the store and showing the order number, receipt AND credit card charge, the “manager” did not want to honor the order and did not make the pizza. Extremely unprofessional and rude. Do NOT go to this store.
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December 2023 by R Kell
I could share my multiple terrible experiences, but instead I’ll just tell you to never order from here.Not worth the frustration. Just awful.
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December 2023 by Eli (T-Bone)
So i went up there to get an order that was supposed to be delivered via doordash but didnt due to a mistake. I talked with maria over the phone and she agreed to meet with me to sort this out so i went up there and we talked it out and she agreed to make what i supposed to get for me… cool. I automatically noticed that the wings i was supposed to get were chicken nuggets with a drop of my wing sauce. Literally a drop. I wasnt tripping i was grateful i at least got some value for what i paid for. What pushed me off the edge is when i got home and looked at the pasta i also ordered, it looked like regular pasta right? no.. there was no pasta in the PASTA. She just baked cheese and threw very thickly sliced onions in my pasta. Don’t get on her bad side or she will skimp you any way she can. Peace
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November 2023 by Chris Cornejo
Waited an hour. Called to find status and call was never picked up. Came to the store to find out my order hadn’t even been started on and that they’re just ignoring the phones. Absolutely ridiculous and terrible customer service.
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November 2023 by Katrina Tubbs
I work next door, I always get a papadia and never had issues. Maria is great, she works hard and is always kind and makes sure the order is right.
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November 2023 by Young Miller
So I ordered a BBQ Papadia and Maria who is supposedly the store manager tells me ain’t nothing she can do because she made it herself and she is correct . I attached a photo and y’all tell me does that look like it has bbq on it. Not to mention it was cooked hard. So I was told to call tomorrow and speak to Jamie but instead I would rather get 20 family members and we stand in front n boycott this Papa Johns because her customer service was trash and the food she cooked was even worse. Fire Maria or Jamie because she laughed when I asked for her name.
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November 2023 by A Shaw
0 STARS! It looks as though someone didn’t pick up their plain pepperoni pizza so they literally threw the topping on it & gave it to me. Everything fell off while picking up a slice. Horrible service & that’s probably why no customers were there and this was during lunch time.Just close this location already!
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October 2023 by Pilar Archila-Suerte
I ordered some pizzas for a birthday party and my credit card was charged $50 over the amount I was told over the phone. The manager was unpleasant, entitled, and unhelpful. This is a dishonest business that is ripping people off. They don't deserve to be serving the people of Sienna.
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September 2023 by Sparkle Tutson
I ordered a large pizza, original crust, extra Italian sausage, extra pepperoni, and extra cheese. It took about an hour for the delivery, which was fine with me. However, when I got the pizza, I was very disappointed with my order. There was hardly any meat on the pizza, and some of the crust was flat while other pieces were not. It looked like the cooks threw 2 pizzas together. I spoke with a manager who was supposed to give me a refund, but I'm still waiting. 27 dollars, and the below picture is what I got. Never again!
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September 2023 by Melissa Radke
Ordered XL special. Soggy crust (have pictures) seemed like it was shoveled around in delivery. Worst pizza thus far! Called the store (Sienna) and let them know, told them I wanted a credit. However, the young lady I spoke to (cannot remember her name) said the XL doesn’t have crust? So it should not have been soggy? WTH?Anyways, this location is a hit or miss. But for a Monday night delivery, should have been a LOT better.Will not be ordering from this location for quite sometime. Highly disappointed.