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July 2024 by Sean Dooley
Great selection, not a high traffic store . Easy to get in and out.
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July 2024 by Bonnie Flores
Very polite and helpful.
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July 2024 by Thedies Broussard
Wasn't greeted upon arrival
Waited in line for almost 10 min and the Lady behind the counter had an attitude
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July 2024 by Galileo Argueta
Good parts
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May 2024 by Larry Brown
And.....may I have a moment of silence....please. The award for auto parts sales person with the best personality of the century goes to.....CRYSTAL!
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May 2024 by iDreamer
I had a disappointing experience at O’Reilly Auto Parts on 4/11/2024 at 9:30 pm. The staff member Girl on duty was very rude and unwelcoming, showing no interest in helping me. I had to insist on having parts checked in their system. When I reached on store she talking to one other employee inside when he saw me he asked me first what you want?!!!! . Is it the right way to communicate with customer ? It’s concerning that someone with such poor customer service skills is in a front-facing role. Additionally, the initial interaction felt abrupt and unprofessional. Improvement in staff training and customer service etiquette is needed.
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May 2024 by Matt Ainsworth
Store manager Edgar is unprofessional and needs training with personnel interactions and time management. I called the store and was on hold lone enough to drive up to the store. I tried re-calling while I was in the parking lot, and Edgar picked the phone up and hung up immediately. I entered the store and proceeded with waiting in line. When it was my turn, I asked if the commercial was open with no response out of the person that was behind the desk. I proceeded to walk to the commercial desk in the back at that moment. Edgar then asked if I needed help. I responded with my previous question instead of just answering. Edgar proceeded with arguing with me, stating he told me they were closed, even though he was at a different desk helping a different customer and never responded to my original question that I had asked a different employee. Edgar Zafra needs training with personnel skills and de-escalation.
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April 2024 by javier gonzalez
I had a problem with a battery. I think I just tried to turn on the machine for about 6 or 7 kisses. And it couldn't take it anymore. I went to Oreilly. And they didn't want to change it. They didn't even want to refund the money. the battery is good...?
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April 2024 by Ann clare Thachil
Horrible service!! I purchased a car battery at this store yesterday and was told they could install it. I waited about 2 hours in the store to have it installed. I asked the worker twice when they would be able to install it, they replied "when I'm done with this line". After waiting more than 2 hours, I took the battery and left. If they could not install it in a timely manner, they should have said that they could not do it or to come back another day instead of wasting my time. Would not recommend this store if you need to get batteries installed.
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February 2024 by Nestor Garcia
Pretty helpful. Sometimes can take a while to get help but nature of the beast.
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November 2023 by Percy Grant Jr
Lots of products
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October 2023 by Byron Moss
I went in to test my battery... I was told that my battery was bad.... However l, I took this same battery to AutoZone, and they charged my battery.
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September 2023 by Julie Romanski-Vella
Extremely professional, friendly service had everything I needed.
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August 2023 by Francisco Rivera
Very good place to buy what you need for cars
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August 2023 by Jose Luis Reyes
Good ?
