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April 2025 by Porsha McNeal-Montgomery
Why would the charges from this store come up as amazon wireless... only owed metro 27 but was charged 35 dollars from them... no one can explain! Don't go here they are scammers!
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October 2024 by Erich Silvestain
Very attentive service and friendly. Phones and service are top notch.
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October 2024 by GROVER Williams
This is my store since last 8 years, they are so friendly and always give me the best price.
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October 2024 by Queen Nicole
Great service from Hammad he was very helpful and friendly
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September 2024 by Kristine Johnson
My store since always, great service guys 😉
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September 2024 by Maurice Montgomery
Always helpful and best customer service of all stores Ive been too
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September 2024 by Haily Hennisy
That's my store. Always helps me with my phones 😄
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August 2024 by Jason Grace
I been coming here for almost a year and I've always been greeted nicely by the staff they help me with all my problems and give me a lot of attention to my needs
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August 2024 by TM SB
Had a great experience with the representative at the store!!! He got me a new phone for a great price and even gave me amazon prime for 75 a month and he says I can get a free upgrade once a year!
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March 2024 by Tanya Holdman
I usually pay my bill through the app. This particular day I was in missouri city. So I decided to stop here and pay my bill.I encountered the manager/owner.He made a proposal for a new phone.He said give me what you're about to pay for your bill.So tou can get a brand new ohone.God knows I needed the new phone,but didnt have the time..I asked how long will it be and can he transfer everything over.Said he would have to keep my phone for a bit to do all of that.So I told him I didnt have time.He kind of got mad about that.Then I asked can he lower my phone bill,but wanted to keep
everything unlimited .So he told me my bill would be $35 the following month. I was like cool.So I paid my bill which was $66.Didnt get a receiot,i was just glad to pay my bill.Went to another Metro another day.Found out that he put $30 on my bill and pocketed the rest.At first I didnt believe it ,until the rep showed me on his screen.I was so livid,I made a call to metro. They really couldn't do anything because I didnt have proof .Like a receipt.I wont go inside to pay my bill ever again.Especially that location .FYI. always get a receipt or pay your bill through the app.Whats so bad and crazy.They actually have good reps that work there.Just because of their boss. They dont have to worry about me again.
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June 2023 by Tomi Pineda
The guy Ali was being very inappropriate with my sister. Asking if she has a boyfriend, and if he could text her since he had her number. This is not what customer service should be about. Would recommend all females to avoid this store unless you want to be harassed
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April 2023 by Sharon Gray Pollard
Helpful service A+ to Isaih
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February 2023 by Carol Phillip
Great customer service, save me a lot of money ?
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May 2022 by Major Deal Publishing
Great Service Isiah!
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November 2020 by Courtney Jordan
Listening and trusting an associate here caused me an unnecessary $300. She suggested the program SmartPay and I agreed only because she stated the first 90 days are interest free and you can pay more than your minimal due. Well after speaking with Smartpay the next day, I learned neither one of these statements are true. To make matters worse, once I was correctly informed how the company really operates I went ahead and paid it off and was charged a 20% early pay off fee... I went back and spoke to the manager about my experience. He apologized and compensated me with refurbished head phone, the charger was missing out the box and the left earbud did not work.. Long story short, stay away from this location and Smartpay.
