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February 2024 by Tina Massey
Lillian was very rude. I came to pick up my prescription and she had a mad face. Her customer service is horrible.
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January 2024 by J. Hines
This is one of my favorite grocery stores; I've been shopping there for years. But there are two people who have made my experience there EXCEPTIONALLY wonderful- Ms. Veda and Atienne, who is one of the Assistant Store Managers.Ms. Veda is one of the most gregarious, kind, customer friendly person that you can meet! She never meets a stranger and she is very kind to everyone who comes through her line.There have been many times where I have waited longer, behind people with very full shopping carts, just to go through her line just because she is so wonderful. She has been one of the reasons why I go so often and do not mind waiting. She is absolutely fantastic!Atienne helped me through a horrible situation when a friend scheduled the wrong pickup day for some very essential items that were needed that day but scheduled for the next day's pick-up because I was waiting for my new bank card. She made sure that I was able to pick up the items despite the barriers and challenges that existed.There is also a young lady who works the customer service desk, in not sure of her name but she's very friendly as well.One thing that I do not like is that they have closed more of the registers in favor of self checkout, and that's the part of the process that I think makes the experience. This reduction of staff often results in higher wait time because there may only be one or two registers open, and I can tell that many people share my sentiments because they also wait in the line rather than doing self checkout.The store is very clean and it's easy and logical to find what you need. The prices are good but you have to make sure that you download the app and get all the digital coupons! But don't wait until the day that deals end because they often run out of items on the last day because everyone thinks the same thing.
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January 2024 by Darrin Descaro
I place an order for almost 200 pieces of fried chicken 5 days in advance. I was called and told to return back to the store and pay in advance. Showed up at 600pm for a the pick up today no food or order was ready. Manager refused to come and speak to us. Causing me to scrambled and find additional food for a party we were throwing. Had to drive to multiple chicken spots to get the chicken almost tripling the amount of money that was budgeted. I used this location for convenience but never again. Horrible customer service. The manager who didn’t give us his name like I was inconveniencing him. Do not go her even if you love in neighbors close drive extra 4 min and hit HEB. Horrible customer service and experience
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December 2023 by shannen tune
Staff needs better training. I asked if they had sterno, showed it to them on the app and no one could help me find. I was told they didn't have any. I took 1 more look and found them by the aluminum food pans. I'm not a fan of kroger as a whole. I don't like they way the store is organized.
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November 2023 by Roshan Mathew
Says open till 11 pm. Walked in at 10:52pm to get some milk and they turned me away at the door stating manager said we stop letting people in at 10:50. I have never experienced this at any other retail store
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November 2023 by Brianna Corbitt
Idk why there are so many bad reviews for this Kroger. I have never had issues with customer service or pricing. I have been shopping here for 3 yrs. Waaayyyy prefer it over HEB because HEB is always packed, and I like to grocery shop somewhere that I don't have to say excuse me 100 times to get by people who most of the time just look at you like you are stupid. I have always and will always stick to good ole Kroger's!
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October 2023 by Falling
This store has nice employees who are willing to help.
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September 2023 by GR!M
Hello, my cashier was Jamile i’ve never had to deal with this much obvious disrespect from a person. I was asked if i would be wanting to donate to school fund and i simply said no since I only had $40 on my benefit card to purchase my two cans of formula for my baby. She instantly gave me a dirty look and continued to mumble something. I simply went to buy my stuff and she happened to be my cashier too. I said “hello.” Nothing was said back, she looked at me in the eyes and rolled them, she didn’t ask me to put in my number either ( for my kroger account.) Carried a lot of attitude. I understand if you’re not having a happy day but this was just something else.Not asking for much but just to be nice and respectful to others especially in this small town. Not a friendly, welcoming local kroger.
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September 2023 by Kurt Lee
Nope, never again! They have roaches! Not one, not two but several were spotted scurrying under the aisles and in the bread aisle too.
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July 2023 by Rory Corrigan
Decent Kroger with a decent selection. Produce is usually pretty good, run good sales every week if you have a keen eye. Love the Manager's special deals, always all over those. The staff have been very friendly and welcoming the past few years I have visited this location.
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May 2023 by Kristin Watson
I ordered cakes for a graduation...the website said a full sheet cake only serves 50-60, so I ended up needing to order two full cakes for about 120 people. We only went through one cake (with rather large sized pieces) and still had pieces leftover. This was definitely misconstrued as to how many people a full sheet can serve.
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May 2023 by Chris Banuelos
Just a caveat before I start. I'm a major HEB fan boy, but I do like to dip my toes in the Kroger water every so often.This location is really clean and organized .They have more "stuff" than other normal Krogers. Lots of gimmicks in the gimmick isles. They got the home team gimmicks as well, you gotta love it.Really friendly staff , looks like they don't hate their lives likes some other grocery stores you go into
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April 2023 by Neigel Gunn
The store is very clean, and it's easy to find the things that I'm looking for. The produce is fresh
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March 2023 by Laulita Hemphill
I hardly fo to Kroger anymore because I go to HEB. I love HEB because produce is ALWAYS fresh, meat is fresh, unlike Kroger. My daughter and I saw a pack of meatballs that literally had MOLD ON THEM?. I haven't been back since then. They cam definitely do better for the community!
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March 2023 by Joshua Feather (CajunFeather)
This Kroger has the most unfriendly staff working there, the personal shoppers act like you are in their way and I haven't even gotten to all of the expired food there... I would suggest you check every single product at that store as each shopping experience I have found 4-5 or more items expired on the shelf ready for someone to buy.... not talking a few days expired... few weeks expired... i'm talking months sometimes!!! We now drive 30-40 minutes further to go to another Kroger just so we don't have to deal with the stress, bad food, bad management, and unkind employees.