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March 2024 by Maqbool Chaudhry
yeah, I have a good experience this Bank , grade Service and Great people Miss Eirca she’s great job ?
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December 2023 by Judy Mire
Efficient and professional
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November 2023 by bee bee Thomas
11/6/23 & the time prior that I went to Houston Federal in MO City, Tyler Nguyen helped me, and I was so glad he did, as he was most pleasant as he provided fast, efficient service with a smile. God Bless him as that is most rare these days. I truly appreciate his kindness and look for him at every visit!Until I met Tyler on Hwy Six location, there were two in Sugarland that were most pleasant and efficient like that. Houston Federal should set up a department so these three can train the others to do the same.
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October 2023 by Enrique Kishimoto
Francisco Santizo provided an outstanding service. Efficient and attentive. Thanks, Francisco! Keep the good job!
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October 2023 by Evee
the young man behind the counter I think Tyler welcomed me with a smile and was very polite the young lady was also very nice it’s nice to have a branch close to me!
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October 2023 by Ni-ni
I have been coming to this location since it opened. Love the people and facility, very clean and efficient. Linda, was so helpful in my last encounter. Thank you!!!
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October 2023 by Sue Chacko
Ms. Kim & Ms. Patel provided 5 star service. Very compassionate & understanding. Thank you ??
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September 2023 by Skye
The young man does not seem to know what he is doing. First encounter went to withdraw money from my account and was told "your account has a hold on it" Called the credit union and was informed, your account is fine and does not have a hold. Went back to the credit union and spoke to a young lady and recieved cashwithout any issues. Second encounter, waited in line for 10 minutes and once I got to the drive through was informed by the young man " oh no we have emptied our registers but the lady in the first line was able to withdraw cash. Never have an issue at this branch unless it is the young man.
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June 2023 by Bryant Mata
I came to this location to make some payments. Apparently the young man behind the counter couldn’t make the payments without me filling out the deposit slip, even though every time I’ve gone I’ve had the person behind the desk do it for me. I’m unsure on how to fill it out and he was no help. Just didn’t want to do his job. I left and went to another location. They need to hire people that actually want to help people , not this guy just sitting all day.
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December 2022 by Josh Nequiz
Best credit union ever! Francisco Santizo is really professional, and he really does care.
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December 2022 by Preet P
Seamless and quick experience in opening an account! My (name of bank manager) was thorough with explanation and answered all my questions.
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March 2022 by Jamie Ba
As usually I love this bank, the personal service speaks volumes and goes a long way. It feels good to know the tellers and bank manager knows your name especially when you have a high volume account. Thanks Sabrina she is fabulous.
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March 2022 by SUN OF LOVE
The entire experience was phenomenal! Excellent customer service, happy people with good vibes. Even the security guard greets us each time with a friendly smile! Would definitely recommend this location! Cynthia is great to work with!
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March 2022 by J
Member center manager is racist & they went out to my truck to see if my wife was inside. They told me I forged a signature on a check which was false. Took that same check to chase and they deposited into my account. I will be closing all my accounts with them.
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March 2022 by Kris Linares
Carrie is always ready to help and very knowledgeable!!!