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February 2024 by Jason C
I tried to buy 7 pairs of pants; two were marked at 25.00 and the rest at 7.99; the manager refused to sell me the remaining five at 7.99 because she said they were marked wrong; I asked for a price and refused to price or sell them to me at all; very rude, bordering on offensive
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January 2024 by Anish
Quick and easy donation drop off.
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January 2024 by Hungry Sparrow
Large selection but extremely unorganized which made it difficult to shop. The restroom where gross and had an odor.
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November 2023 by Lisa Diaz
I been to a lot of Goodwill”s but this one , the people weren’t friendly. All the workers were passing you by inside the store and not even say “hello”.This store didn’t have much . I been to better stores, and wouldn’t be back to this one.
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November 2023 by Ciarra A.
Been going to goodwill for a very long time and cant understand how goodwill has the nerve to charge 10-50$ for USED CLOTHING . it's comical that they think this is okay and wonder why they're having to shutdown locations because of no business . you can not sell me a pair of pajama pants someone's sweaty balls have been in for $15, that's just insane to me , i've literally found items in there marked up more than the original cost of the item at the original store! I will no longer donate as well as my family will no longer donate to goodwill. they're a scam. and think it's okay to charge insane prices for items that could potentially have snot on them. This place used to be able to help people , and some older lady used to be able to walk in and grab a jacket for $2 when it was cold . now you're just making it harder on those in need. SHAME ON YOU!
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October 2023 by Samantha Chan
Used to be good but it’s gone downhill. Was trying to buy a halloween costume that had a sticker price of $4.99 and the cashier told me there was a holiday uncharge and it was actually $6.99. Clearly not here for the community just for the money.
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July 2023 by Sean Dooley
This is the definition of greed. Their prices are higher than Ross or Marshall's on many items. Items they get for free. Then to add to it, they ask you for more money ( to ' round up" ) at the register. All the while, their rent and inventory cost hasn't increased. They certainly don't pay their employees more. Their definition of " benefiting the community" is just a play on words.Over priced junk. Poor service, few cashiers, and a dirty store. Save your time and frequent a retailer with : competent staff, more cashiers, clean bathrooms, clean dressing rooms, and easy return policies ( because their dressing rooms are filthy, just like their bath rooms).
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July 2023 by Jordan Esparza
Turned down donations of unopened/unused pillows, blankets, and baby clothes. Pulled in to drop off these items and employees just put their arms up signaling no. Rolled the window down to inquire if they weren’t excepting donations for the rest of the day or for the next days to come and the two employees outside would not answer-instead moved a cone in front of our car.
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June 2023 by Karen 2.
this is a great goodwill overall would recommend. staff were sweet. good selection imo. prices are a little bit high on some stuff but generally pretty reasonable.
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May 2023 by Allison N.
Since when did Goodwill get so expensive? I thought this was supposed to be a thrift store to help families in need I have literally seen prices cheaper on online auctions or on marketplace and other places like Goodwill is a rip off people donate this stuff you're supposed to be helping people not robbing them. Other locations are flexible with price. I just asked for a three dollar discount. On a bookshelf you would've thought I asked for it for free absolutely no flexibility at all but that three dollars would've been a gallon of gas for me.
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May 2023 by N. Sean Dooley
Prices are higher than Ross or Marshall's. Store is dirty, long line, poor service. They haven't realized when you want to compete with major retailers you have to offer service on the same level. $40 and $50 for used clothing isn't acceptable.
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May 2023 by Cristian Garcia
Amazing items to choose from and the staff is even more Amazing. I go to alot of Goodwills around and this location is at the top of my list. Thank you to all!
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March 2023 by John Doe
Goodwill please help bring back my neighborhood store. It has fallen on hard times. 2023 isnt the year so far for this store. The TELFAIR store is AMAZING the Old Richmond store is getting better but this one keeps getting worse. More and more new faces, people getting fired new people coming in and the store gets worse and worse. Where is the PRIDE... WHAT HAPPENED..... PLEASE BRING MY FAVORITE GOODWILL BACK
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March 2023 by Tranny Rex
I shop at the Goodwill weekly, and it seems to be going downhill the last few months. Store has gotten dirtier than before. Less product on the floor and what is out is trash. Items priced like new when they have damage. Since Jan till now March this is the worst of the Gwills I visit. Very sad, it use to be my favorite even as a older store. Its being ran into the ground.
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March 2023 by Hand Solo
WARNING...... Isnt it illegal to sell bootleg, counterfit, fake items. Purchase some designer shoes here at $60 and they were fake. Wasnt allowed to return them. Numerous counterfit purses, shoes, and watches here. How is GOODWILL allowed to sell counterfit items at retail prices. WATCH OUT.....
