Five Below is a value retailer filled with a great selection of the newest, coolest stuff across categories like toys, tech, and party supplies. The store offers so much stuff that customers often find themselves distracted, leaving with everything but what they originally came for. The prices are fair, with most items between $1 and $5, allowing for budget-friendly hauls. Many find it a favorite place to shop, noting associates are upbeat and nice. However, the store can be a bit chaotic and very crowded, and it is not exactly the most organized. Items are often scattered around, making it easy to miss things without a hunt. A significant drawback noted is an abundant lack of customer service, with shoppers sometimes unable to get simple questions answered. Ultimately, for those shopping on a budget for odds and ends with zero service expectations, it fits the bill and can suffice in a pinch.