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February 2024 by Angela Garrett
wonderful staff and great pricing!
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January 2024 by Krystal Haze
Came here to get my car looked at after trying to go to Nissan and getting told an outrageous price! When I came in you can tell they were busy cars everywhere and my wait was still only 2 - 3 hours I have no complaints! Gudelia and all the men outside working have my highest approval and appreciation!! TEAM FIRESTONE!! Gudelia you are LEGIT A LIFE LINE this job fits you PERFECTLY and I am so GRATEFUL of the help you offered me today to help keep my car on the road! You have my highest praise!
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January 2024 by Anthony Do
Not worth taking your vehicle here. They love to rip their customers off!!
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January 2024 by Ana Castillo
My vehicle was inspected on the day that I came in. I did not have to wait. Thank you very much.
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January 2024 by hollowstorm
This location continues to out perform any dealership experience I have had. In fact, they continue diagnose issues way more accurately than any dealership. The reason for this in my opinion is the leadership culture from the top down at this location. Chris Mendoza and his team care about taking care of the customer. That is the difference "secret sauce" this location has and the reason for me to continue to come back for the great service.
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January 2024 by Lee Jackson
Very fast and efficient. and Very friendly.
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January 2024 by Heidi Candler
Grateful for the exceptional service from the staff, and special thanks to Josh who changed my tire on today!
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January 2024 by Chris Vowell
Worst! fire stone in Texas. they suggested I replace parts that have recently been replaced and are new, just because my vehicle has high mileage. this is poor diagnostic work. they charged me for diagnostics only to ask me about tps after they replaced my tires (should have been caught on initial "diagnostic"). by the way 2023 firestone charges $168/hr for labor. mighty proud for such poor work. I'll never return to this location not even at gun point.
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January 2024 by Michael Deloach
Experience was amazing! Gudelia was awesome!
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January 2024 by Tiffany Marsh
The staff and service at this location are ALWAYS great. Went to a location in Houston (once) and it was the worst (staff, etc.) and this MoCity location is always the best! Keep up the great service and work y'all do for customers!
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January 2024 by Sweet Expreshunz
Each time I come to the store in Missouri City,Texas, i'm greeted with a warm welcome, and the explanations of what's being done with my car is done in a very pleasant way and not over my head. The Manager(Chris) is a very helpful individual, because he has never tried to run a game or take advantage of me because i'm a woman. I have been ripped off by many auto shops, but i've never been satisfied anywhere like I have been at this location. All the work on my family (3) cars are done there at that store. They honor their work, and if there's a problem after you've gotten your car, they will get things together on your return. I will continue to bring my car to this location. Chris told me I needed strutts, but my last bill was over $2,080.97 on my car,so i'll have to bring that down (Firestone Card)before returning. I hope my strutts will hold out until I return:). Ms. Carol Bucks :)
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December 2023 by Reji Koruth
This location (10050 Hwy 6, Missouri City, TX 77459) is VERY WORST AND TERRIBLE in the nation. I had an appointment at 1000 and am waiting here for almost two hours and still they have not taken my car inside for work. Already reminded them. Still, they don't care about your precious time. WORST SERVICES. STAY AWAY FROM THEM AS THEY WILL TREAT YOU TRASH ESPECIALLY, IF YOU HAVE LIFE MEMBERSHIP SERVICES INCLUDING WHEEL ALIGNMENT. NEVER TAKE LIFE MEMBERSHIP FROM THE FIRESTONE COMPLETE AUTO CARE.
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December 2023 by Nathan Hekimian
This is the best Firestone I have ever been to. Chris Mendoza has built a great team. He is the epitome of selfless service to his customer. He goes over and beyond my expectations. He takes care of all my vehicles. His is honest and I will never got to another shop. He puts going to the dealer to shame with his customer service. His store should be the standard for every store. The only thing he needs is more parking!!!!’
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December 2023 by TJ Redd
Michael! He helped last time and also this time. He is friendly, professional, knowledgeable, personable and willing to help! Even though it’s busy there, he doesn’t rush when speaking with me. He makes sure I understand everything before I walk away. I also enjoyed speaking with Chris and Gudelia. They are courteous and professional as well. My husband and I visits often and have our vehicle warranties there. Always a pleasure to visiting. Hard to find good honest-hearted people!
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December 2023 by Stephen P
Professional staff with good quality service. Had an issue with a family members vehicle and was taken care of fairly quickly. Really appreciate the hard work!